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Cisco IP Interoperability and Collaboration System 2.0 Improves Public Safety and Speeds Incident Response
Comprehensive Solution for Communications Interoperability and Distributed Incident Management Enhances Emergency and Routine Collaboration
| Source: Cisco Systems, Inc.
SAN JOSE, CA -- (MARKET WIRE) -- March 26, 2007 -- Cisco (NASDAQ : CSCO ) today announced the
release of Cisco® IP Interoperability Collaboration System 2.0 (IPICS).
The Cisco IPICS family of products and applications helps enable personnel
within the same or different agencies to communicate across previously
isolated radio, IP and non-IP networks. This improves the speed of
responsiveness by delivering information to various types of communications
devices whether a radio, a telephone, an IP phone, a mobile phone or a PC
client. The new offerings are part of Cisco's vision to use the IP network
as a platform to unlock new value from and transform disparate legacy
investments to be more collaborative and responsive while preserving
customers' existing investments.
Cisco IPICS 2.0 delivers a new, policy-based approach and support for more
devices with "single click" integrated notification and messaging. In
addition, the new Cisco IPICS 2.0 server software has a new graphical user
interface (GUI) with improved security and ease of management. Also, the
Cisco IPICS 2.0 Push-to-talk Management Center (PMC) features replay and
playback, new types of channels and an advanced incident management
console.
Cisco IPICS 2.0 is a cost-effective, scalable and highly secure system that
uses the network as the platform to give public sector agencies and other
types of businesses immediate and intelligent Web-based flexible control
and resource management to orchestrate resources, media and information.
Resources such as radio channels, talk groups and users can be quickly
added and then removed when no longer necessary, allowing graceful
escalation and de-escalation based on the incident scope. By utilizing
Cisco IPICS 2.0, enterprises can affordably eliminate communication silos
among different organizations, disparate push-to-talk radio systems and
communication devices. In the past, these varied and unconnected channels
wasted valuable response time and potentially endangered lives.
"We chose to deploy Cisco IPICS 2.0 for many significant reasons that
vitally impact our citizens," said Drew Depler, IT Customer Support
Manager, Boulder County. "Most importantly, Cisco IPICS is a scalable and
comprehensive system that provides a cost-effective manner of achieving
radio interoperability between our agencies by using our existing network
infrastructure."
"Cisco IPICS 2.0 allows us to communicate and collaborate much more
efficiently than in the past. It's very simple," said Charles Pringle,
Boulder County Sheriff's Department. "For both emergencies and routine
operations, our staff can now create customized communication templates for
standard procedures and activate them with a single click. We can do this
via email, paging, short message service (SMS) or a phone call. For
example, in case of emergency, the SWAT team could engage in a group
discussion with Sheriff's department commanders and the bomb squad with the
click of a button."
Unlike proprietary solutions designed only for radio interoperability,
Cisco IPICS 2.0 is built on open standards. Each agency or jurisdiction
locally manages its own communications resources, including networks and
devices. Agencies can stipulate which resources they will share with other
agencies during emergencies and routine operations, based on governance and
local agency policy needs. The ability to share resources across
operational views enables simple, scalable, comprehensive communications
and interoperability among agencies, departments, or locations.
With Cisco IPICS 2.0, users can choose from several deployment options.
The solution can be deployed in security operations or dispatch centers or
integrated into mobile command vehicles and tactical communications kits.
Agencies and other businesses can connect using IP or non-IP wired,
wireless or satellite networks. This makes collaboration between previously
disparate groups entirely seamless, allowing workers to proceed rapidly to
the incident at hand.
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