Second Largest Social Network Deploys Hyperic HQ for Systems Management

hi5 Selects Hyperic HQ to Ensure Availability Across More Than 9,000 Heterogenous IT Resources


SAN FRANCISCO, CA--(Marketwire - June 18, 2007) - Hyperic Inc., the leader in multi-platform, open source systems management, today announced that hi5 (www.hi5.com), the second largest social network in the world, has deployed Hyperic HQ 3.0 to manage and monitor its fast-growing IT infrastructure.

hi5 is a global social networking site where more than 60 million members stay in touch with friends, meet new people, create and explore content. Since launching in 2004, the company has become one of the fastest growing social networks, and the 10th most highly-trafficked website in the world*. With 4.5 million unique visitors and 200 million page views per day, constant uptime and high performance are critical for hi5's success.

In early 2006, as hi5's popularity skyrocketed, the company's IT administrators struggled to keep up as they scaled the site to support thousands of new users each day. The potential for downtime and performance issues grew alongside IT complexity. The company turned to Hyperic to get ahead of problems before they occurred and improve system performance and availability.

"With our ad-based business model, even small performance issues can create a significant financial impact. Several of the management solutions we looked at were all the same, and we needed something customizable that could address our specific IT needs," said hi5 CTO, Akash Garg. "Hyperic was the standout. It had all the features we needed to more effectively manage our IT resources, minimize downtime and improve overall IT system performance."

The hi5 IT environment is heterogeneous and highly customized. It includes dozens of terabytes of customer data and media files stored across an array of PostgreSQL databases and an EXT3 file system. The Java-based hi5 application runs on hundreds of Resin application servers and Apache web servers, most of which run SuSE Linux. Across this heterogeneous environment, Hyperic manages over 9000 distinct resources and collects more than 11,000 management metrics per minute.

"As one of the fastest growing sites on the Web, hi5 is among a new breed of online services companies presenting entirely new management problems to the industry," said Hyperic CEO Javier Soltero. "Hyperic was purpose-built to help companies like hi5 scale from one to 100 million users without stressing their systems -- or their systems administrators."

Prior to Hyperic, Hi5 had been using a combination of Big Brother and Nagios to monitor its systems. These products lacked the historical perspective hi5 needed, and without the ability to trend performance, hi5 couldn't keep pace and risked costly outages.

Immediately upon deployment, Hyperic HQ generated results:

--  Hyperic HQ monitored both Resin and PostgreSQL natively - two key
    technologies for hi5 that Big Brother did not recognize.
--  Using Hyperic, hi5's IT team could watch performance heuristics over
    time and use this information to pinpoint the genesis of a problem.
--  Hyperic's extensible architecture helped the hi5 team to better manage
    performance by enabling it to correlate performance with spikes in user
    traffic as well as things like file downloads of the hottest new tunes or
    raciest new video.
    
Since deploying Hyperic, hi5's infrastructure has tripled in size due to increased popularity and additional functionality. The company plans to continue working with Hyperic to help it keep pace with this accelerating growth.

About Hyperic HQ

Hyperic's flagship product, Hyperic HQ, is the industry's only systems management software designed for the complex, always-on, always-evolving data centers that power today's online businesses like hi5. Characterized by highly tailored and seamless web-based user experiences with rigorous uptime requirements, online service providers typically deploy emerging technologies in highly customized environments. Hyperic HQ provides cross-stack visibility and management for technology in production, whether it's open source, commercial, or a hybrid. As a result, whether internally or externally focused, IT providers can centrally manage the fast-moving technologies of the demanding online services market -- effectively avoiding costly downtime and streamlining staffing needs. For more information about Hyperic HQ, visit: http://www.hyperic.com/products/hq_oss.html

About Hyperic Inc.

Hyperic (www.hyperic.com), provides the only open source systems management software purpose-built for the fast-moving online services market. Hyperic's software provides unprecedented cross-stack visibility and helps enterprises to pinpoint, correct and prevent problems at every layer -- including hardware, networks, virtualization, middleware and applications. Hyperic's technology-neutral approach supports innovation by enabling manageability across technologies in the market today as well as those of tomorrow. Hyperic's software manages online services businesses of all sizes, including hi5 Networks, eHarmony.com, MyNewPlace.com and more. Founded in 2004 and headquartered in San Francisco, California, Hyperic is a private company funded by Accel Partners and Benchmark Capital.

*According to Alexa

Contact Information: Editorial Contact: Susan Coss Breakaway Communications Tel: 415-358-2488