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Fast-Growing Financial Services Company Deploys Hyperic HQ for Systems Management
Diversified Check Solutions Successfully Deploys Hyperic in Two Days and Achieves ROI in Less Than Two Months
| Source: Hyperic Inc
SAN FRANCISCO, CA--(Marketwire - July 18, 2007) - Hyperic Inc., the leader in
multi-platform, open source systems management, today announced that Diversified Check
Solutions, a provider of financial services technology solutions, has
deployed Hyperic
HQ 3.0 Enterprise to manage and monitor its diverse and fast-growing IT
infrastructure. The strategic investment in Hyperic software enabled
Diversified Check Solutions (DCS) to fast-track the deployment and
scale-out of its new service, ACHeck21™, and achieve a complete ROI in
less than two months.
Diversified Check Solutions helps businesses and entities of all types that
accept check payments streamline their payment process. The ACHeck21™
solution suite converts paper checks into digital images and integrates
these images into standard financial activities such as check verification,
updating accounts receivable systems, managing returns, archiving checks
and data, and data mining.
In late 2004, the Federal Reserve changed regulations, mandating that by
2010, all checks will have to be sent digitally. In addition to
significantly speeding the rate that transactions can be processed, the
digital check imaging technology will better protect consumers from
erroneous and unauthorized check payments. Since the announcement,
financial institutions have been scrambling to prepare for this change, and
have turned to companies like DCS to solve their technology needs.
"In our industry, any failure of the network has massive implications,"
said Bret Hillbun, chief software architect of DCS. "If our customers fail
to make a transaction, it damages them all the way to the consumer
-- and they could face heavy fines. As the connector point for all those
transactions, we must have 100 percent availability."
In early 2007, DCS launched its new product, ACHeck21™ for check
digitization and rapid conversion. The solution is resold by many financial
institutions, and is subject to regular audits on many levels -- including
technology and business continuity. Hyperic's systems management platform
was used in DCS' most recent audit and was found to be a very satisfactory
solution by the auditing firm.
"I have used both HP's OpenView and IBM's Tivoli suites in the past, and
was pleasantly surprised to see that Hyperic managed everything I needed
right out of the box," said Hillbun. "I installed Hyperic HQ and set-up the
entire system in two days."
"Online financial services companies like Diversified Check Solutions live
and die by uptime and scalability -- there are no second chances on the
Web," said Hyperic CEO Javier Soltero. "They need the confidence that their
management solution is always one step ahead of potential problems, and
that it will stay that way, no matter how many new users are added. With
Hyperic HQ they get that confidence."
Within weeks of deployment, DCS was successful in signing several contracts
with major financial services providers. Through these contracts, DCS
became the provider of digitized check services to thousands of credit
unions nationwide, and continues to expand its service. During this
expansion, the operations team exceeded the service level agreements for
its customers.
Since Hyperic automates the majority of the detailed tasks expected of the
operations team, the team was able to avoid additional hiring despite the
rapid growth. "It's made all of our lives much better. It takes a lot less
work to be confident that you know everything that is happening on every
server all the time," said Hillbun. "Our work environment is a lot less
stressful, and we've achieved our ROI in less than two months."
"For any company that runs a service, a management system isn't optional,"
continued Hillbun. "Hyperic's price point and functionality makes it the
only choice out there. The amount of money you save is phenomenal."
For more information on Diversified Check Solutions deployment of Hyperic
HQ, please see the case study at
http://www.hyperic.com/downloads/assets/Hyperic-CS-DCS.pdf.
About Hyperic HQ
Hyperic's flagship product, Hyperic HQ, is the industry's only systems
management software designed for the complex, always-on, always-evolving
data centers that power today's online businesses like
Diversifiedchecksolutions.com. Characterized by highly tailored and
seamless web-based user experiences with rigorous uptime requirements,
online service providers typically deploy emerging technologies in highly
customized environments. Hyperic HQ provides cross-stack visibility and
management for technology in production, whether it's open source,
commercial, or a hybrid. As a result, whether internally or externally
focused, IT providers can centrally manage the fast-moving technologies of
the demanding online services market -- effectively avoiding costly
downtime and streamlining staffing needs. For more information about
Hyperic HQ, visit: http://www.hyperic.com/products/.
About Hyperic Inc.
Hyperic (www.hyperic.com) provides the only open source systems management software
purpose-built for the fast-moving online services market. Hyperic's
software provides unprecedented cross-stack visibility and helps
enterprises to pinpoint, correct and prevent problems at every layer --
including hardware, networks, virtualization, middleware and applications.
Hyperic's technology-neutral approach supports innovation by enabling
manageability across technologies in the market today as well as those of
tomorrow. Hyperic's software manages online services businesses of all
sizes, including hi5 Networks, eHarmony.com, MyNewPlace.com and more.
Founded in 2004 and headquartered in San Francisco, California, Hyperic is
a private company funded by Accel Partners and Benchmark Capital.