General Casualty Insurance Extends Agreement With Mitchell for Comprehensive Estimation Solutions
SAN DIEGO, CA--(Marketwire - September 17, 2007) - Mitchell International, Inc., a leading
provider of performance management solutions to the automotive insurance
claims and collision repair industries, today announced that General
Casualty Insurance Companies, a super-regional property & casualty (P&C)
insurance provider, has signed a multi-year contract with Mitchell for its
estimating and specialty database solutions. Under the terms of the
agreement, General Casualty will continue using Mitchell's UltraMate®
estimating solution for automobiles, motorcycles, marine craft and medium
and heavy trucks. Terms of the deal were not disclosed.
General Casualty operates exclusively through an independent agency system
and offers a complete line of P&C insurance products for homes, autos and
businesses in 25 states. It is one of the largest independent agency
writers in Wisconsin and among the top 70 property and casualty insurers in
the United States.
"Mitchell is very pleased to have General Casualty continue to rely on our
comprehensive line of estimating solutions as part of their commitment to
better serve their customers," said Alex Sun, President of Mitchell
International. "This contract extension reflects Mitchell's passion for
understanding our client's needs and responding with solutions that
uniquely solve their problems."
Gale Harder, Assistant Vice President of Claims at General Casualty, said,
"General Casualty looks forward to continuing our successful relationship
with Mitchell International. We continue to be impressed with Mitchell's
quality and range of estimating databases and their continued efforts to
build a trustworthy vendor partner relationship."
Mitchell's estimating solution uses its own comprehensive database to
gather essential claim data, such as vehicle parts and labor times, and
organizes and routes the information while simplifying the collection and
flow of critical documents and tasks within and between business partners.
The solution, which includes increasingly popular specialty vehicles such
as motorcycles, marine craft, RVs, and medium and heavy trucks, helps to
create complete and accurate estimates that reduce cycle times for repairs
and improve customer satisfaction.
To ensure that it provides the most accurate and up-to-date information on
these vehicles, Mitchell remains committed to investing in additional
services and information to expand its specialty database. According to the
Motorcycle Industry Council, motorcycle sales are growing exponentially.
Over the last 12 years, the popularity of biking has steadily increased,
and in just the last four years alone, 24% more motorcycles were sold than
in the last decade. Mitchell's UltraMate Specialty Estimating solution will
help ensure that collision claims involving specialty vehicles are
expeditiously handled in the same trusted manner as automobile claims.
About Mitchell International, Inc.
Mitchell International (www.mitchell.com) is a leading provider of
information, workflow, and performance management solutions to the
automotive insurance claims industry, serving carriers, collision repair
facilities, and other commercial participants in the physical damage and
auto-related medical claims markets. Mitchell facilitates millions of
electronic transactions between more than 16,000 business partners each
month to enhance their productivity, profitability, and customer
About General Casualty
General Casualty Insurance Companies, headquartered in Sun Prairie, Wis.,
has insured autos, homes and businesses since 1925. General Casualty
markets its product through 1,500 independent insurance agencies in 25
states and is known for exceptional claims service and financial strength
and is rated A (Excellent) by insurance analyst A.M. Best. General Casualty
employs 1,800 people in 15 offices and reported direct written premiums of
$1.15 billion in 2006. For more information visit www.generalcasualty.com.
General Casualty is part of QBE Regional Insurance, based in Sun Prairie,
which provides business services to General Casualty and Unigard (Bellevue,
Wash.). QBE Regional is part of QBE the Americas, a division of Australia's
QBE Insurance Group Ltd, one of the top 25 insurers worldwide. The Americas
division, headquartered in New York, is a leading North and South American
insurer and reinsurer and conducts business through property and casualty
insurance subsidiaries in eight countries. For more information, visit
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