VAN NUYS, Calif., Oct. 2, 2007 (PRIME NEWSWIRE) -- AppliancePartsPros.com was recently awarded the BizRate "Circle of Excellence" Platinum award from Shopzilla for 2007. This prestigious award recognizes the best online retailers in customer satisfaction across multiple categories as determined by previous customers. Appliance Parts Pros is part of an elite group of 73 e-tailers who met the criteria set by BizRate Research.
"Consumers have choices in online retailers, but not all retailers provide the same levels of service and security," said Roman Kagan, CEO of Appliance Parts Pros, "what sets AppliancePartsPros.com apart is our on-going commitment to our customers and their needs. We are proud to have been recognized with this award for continuously providing outstanding service, detailed repair advice, on-time delivery, and security in transactions as determined by our customers."
AppliancePartsPros.com received above industry average scores in the following categories:
1. Overall Satisfaction 2. Product Selection 3. Ease of Finding Products 4. Repurchase Intent 5. Product Met Expectations 6. On-time Delivery 7. Customer Support
"The success of ecommerce is, in part, due to the commitment retailers make to online customer satisfaction," said Bill Glass, president of Shopzilla. "The Circle of Excellence winners all deserve to be congratulated for their dedication to pleasing their customers day-in and day-out."
About AppliancePartsPros.com:
Established in 1999, AppliancePartsPros.com offers home appliance parts and accessories to homeowners and do-it-yourselfers. Customers can get assistance with appliance repair troubleshooting at no charge through the comprehensive repair forum. AppliancePartsPros.com was recently named as one of the "Best of the Web Top 50 Retail Sites" for 2007 by Internet Retailer and is a BizRate "Circle of Excellence" Platinum e-tailer.
About Shopzilla, Inc.:
Shopzilla, is the most comprehensive shopping search site on the Web. With an index of more than 30 million products from more than 92,000 stores, Shopzilla uses ShopRank, a proprietary patent-pending algorithm, to help shoppers instantly find virtually anything on sale from anyone, anywhere on the Web at the best price. Shopzilla also features powerful comparison tools and BizRate consumer reviews of stores and products, the Web's largest and most trusted consumer feedback network. Every week Shopzilla prepares millions of shoppers to make smarter, more confident purchases and delivers them directly to the checkout page of thousands of online merchants. Shopzilla also operates the BizRate consumer feedback network which collects approximately 1 million fresh shopping reviews per month. Founded in 1996, the Los Angeles-based company also operates sites in the United Kingdom, France, and Germany. Shopzilla is owned by The E.W. Scripps Company (NYSE:SSP), a diverse media concern with interests in national television networks, newspaper publishing, broadcast television stations, TV retailing and licensing and syndication. For more information, visit www.shopzilla.com.