BOSTON, MA--(Marketwire - October 3, 2007) - Data protection for remote office data is a frequently overlooked component of an overall data protection strategy. Remote offices do not have the same level of IT expertise as the primary data centers. Furthermore, some companies underestimate the value of the remote office data to the continued operation of the business, whether the risk is from a natural disaster or a lawsuit. However, some leading companies achieve remote office data recovery over 90% of the time, according to recent benchmark report by Aberdeen, a Harte-Hanks company (NYSE: HHS).

Aberdeen surveyed more than 211 respondents and results showed that 100% of Best-in-Class companies are successful with remote office data recovery over 90% of the time, compared to 38% of the Industry Average and none of the Laggard companies. Furthermore, 83% of Best-in-Class companies apply Service Level Agreements (SLAs) to their remote office data protection practices and backup on average 82% of the remote office data.

"Data protection and recovery management requirements for remote offices are gaining awareness in businesses, as companies recognize the value of their remote office data and risks if that data is lost or unavailable," notes Lee Stommes, Research Analyst, Data Management & Storage at Aberdeen.

Best-in-Class companies understand the value of their remote office data and have taken steps to safeguard that data. "These companies use either centrally managed backup and restore technology or have engaged with managed online services and 3rd party online backup companies to meet their remote office needs," explains Stommes.

This report is made available due in part by the following underwriters: Berkeley Data Systems (Mozy), AmeriVault and FilesX Inc. To obtain a complimentary copy of the report, visit:

About Aberdeen Group, a Harte-Hanks Company

Aberdeen is a leading provider of fact-based research and market intelligence that delivers demonstrable results. Having benchmarked more than 30,000 companies in the past two years, Aberdeen is uniquely positioned to educate users to action: driving market awareness, creating demand, enabling sales, and delivering meaningful return-on-investment analysis. As the trusted advisor to the global technology markets, corporations turn to Aberdeen™ for insights that drive decisions.

As a Harte-Hanks Company, Aberdeen plays a key role of putting content in context for the global direct and targeted marketing company. Aberdeen's analytical and independent view of the "customer optimization" process of Harte-Hanks (Information - Opportunity - Insight - Engagement - Interaction) extends the client value and accentuates the strategic role Harte-Hanks brings to the market. For additional information, visit Aberdeen or call (617) 723-7890, or to learn more about Harte-Hanks, call (800) 456-9748 or go to

© 2007 Aberdeen Group, Inc., a Harte-Hanks Company
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Contact Information: Media Contact: Lee Stommes Aberdeen Harte-Hanks (617) 854-5339