-- Info Support received an onsite process where SDK theory was combined
with the actual delivery of a simple "Unify Service Manager" -- the
connector between the Unify platform and a 3rd party application.
-- Post training, Info Support built a Service Manager for Microsoft CRM
3.0 to meet existing demand.
-- The Unify Hosted CRM connector was built in only 84 man hours,
including documentation.
-- Info Support did not have to spend hundreds or even thousands of man
hours on complex resource management, reseller and wholesale enablement,
GUI design and provisioning automation. This was because the Unify platform
contained all of the pre-built components.
The Hosted CRM Service Manager will be made available to all Ensim Unify
customers by December 1st, 2007. Info Support also has a roadmap of
applications to launch using the Unify SaaS SDK by the year's end.
"For us to be able to create connectors to complex applications in such a
short time speaks powerfully to the value of Unify's SaaS SDK," said Edward
Voermans, hosting specialist for Info Support. "With this capability, we're
equipped to help our customers achieve even greater revenue growth by
enabling the rapid creation and delivery of innovative services."
"Small and medium-size enterprises are geographically dispersed and loyal
to local providers, making them a difficult target for ISVs to pursue on
their own," said Francois Depayras, vice president of marketing at Ensim.
"Our Unify SaaS program allows them to create and offer their applications
as services both directly as well as through a network of resellers. We
help ISVs reach this market efficiently without incurring high costs."
Demo and Availability
Ensim and Info Support will be demonstrating Ensim Unify at the TechEd IT
Forum at Stands C23 & C24 at the CCIB in Barcelona, Spain, November 12
through November 16, 2007. For event information, visit
http://www.mseventseurope.com/teched/07/itforum/content/Pages/About.aspx.
The Unify SaaS SDK is available to all qualified customers currently using
Unify. For more information, visit http://www.ensim.com/products/unify/Saas
or call Ensim at 1-888-248-4003 (1-408-496-3700 from outside the U.S.).
About Ensim Corporation
Founded in 1998, Ensim Corporation is the leading provider of management
software for unified communications and collaboration infrastructure. Ensim
products are used by service providers and enterprises worldwide to
accelerate and enable deployment of integrated solutions, simplify and
automate secure management of complex environments, and increase user and
IT productivity. Ensim is Microsoft Gold Certified, and maintains strategic
partnerships with many leading infrastructure vendors including Research In
Motion (BlackBerry), Hewlett-Packard, Accenture, Siemens and BroadSoft. For
more information, visit www.ensim.com or contact Ensim at 1-877-693-6746 or
1-408-496-3700 outside the United States.
About Info Support
Info Support was founded in 1986. With over 240 employees in the
Netherlands, Info Support is a leading IT service provider in the area of
consultancy, training and management. Info Support specializes in
applications in the area of Business Intelligence & Data Warehousing,
E-commerce and Back Office-Front Office integration. The company also
offers fully-fledged hosting services, which includes Microsoft Hosted
Exchange, Sharepoint Portal Server and a complete virtual office program,
based on Microsoft Office. They have six Microsoft Gold Partnerships, with
a great track record in adopting the latest technologies quickly. Their
in-house knowledge and training center ensures a highly professional
approach and transfer of knowledge to their partners and customers.
For more information, visit www.infosupport.com.
Ensim is a trademark of Ensim Corporation. All other product or service
names mentioned herein may be the trademarks of their respective owners.
Contact Information: Ensim PR Contacts: Bree Clidence SVM Public Relations +1-760-940-9025 Laura Nelson SVM Public Relations +1-401-490-9700