WOBURN, Mass., Nov. 26, 2007 (PRIME NEWSWIRE) -- On Wednesday, Redmond Channel Partner Magazine will host a live webcast for IT providers to learn how to widen their competitive gap and increase profits without adding staff or hardware.
The concept of remote systems management is changing the face of IT service providers, enabling them to maintain and monitor customer systems from any location, reduce site visits, and increase revenue and growth potential.
Date/Time: Wednesday, November 28, 2007 at 2:00pm ET / 11:00am PT
Registration: http://w.on24.com/r.htm?e=97213&s=1&k=A306080401B936AD4E2F467CF878B800&partnerref=LogMeInPR
Leading the discussion will be Richard Anderson, CEO of Next Level Cafe, a successful IT support provider that has carved its niche in the Greater Twin Cities area of Minnesota. In the last five years, his company has grown from a 10-member firm to a profitable 25-person support organization.
The discussion will highlight profitable, easy to implement techniques to land - and keep - customers, such as:
* Remote support and the "three Rs": reputation, referrals and renewals * Working faster: saving tech time with immediate "on-the-spot" service * Working smarter: raising revenues without increasing headcount * Making 'em talk: generating word of mouth to boost mindshare and reach
"Our success came out of combining proactive remote support with a quick-response approach to gain and retain customers," said Anderson. "The ability to do both well are key to outperforming the competition and increasing profitability."
This interactive event and Q&A is sponsored by LogMeIn, Inc., the world's leading provider of remote connectivity and support services.
About Next Level Cafe - www.nextlevelcafe.com
Next Level Cafe provides proactive, reliable and affordable technology management services for small and mid-sized organizations. Serving as a one-stop, 24x7 technology department, Next Level Cafe, enables its customers to dedicate their time toward their core business.
About LogMeIn, Inc. - www.LogMeIn.com
LogMeIn, Inc. offers the world's largest remote connectivity service with more than 25 million networked computers. The LogMeIn family includes LogMeIn Free(r), LogMeIn Pro(r), LogMeIn Ignition(tm), LogMeIn Rescue(r), LogMeIn IT Reach(r), LogMeIn Backup(tm) and LogMeIn Scout(tm). These, along with RemotelyAnywhere(r) and LogMeIn Hamachi(tm), provide secure remote access, support and administration to mobile professionals, helpdesk and system administrators worldwide. LogMeIn is based in Woburn, MA with European headquarters in Budapest, Hungary.