-- Uptime: StorageWatch ensures maximum availability of an entire storage
system by providing real-time proactive monitoring of the overall condition
of your storage solution 24 hours a day 7 days a week. All components of a
customer's solution and environment are monitored for irregularities
including; Storage Arrays, RAID engines, disk drives, power supplies,
cooling, switches & fabric (all SAN devices) and backup devices.
-- True pro-active/preventative maintenance: StorageWatch utilizes patent
pending technology to perform predictive analysis on your storage system.
Systems are put through a series of preventative maintenance procedures
which cleanses data and ensures integrity. Tolerance levels are established
for each component of your storage system and any deviations are instantly
recognized by our Network Operation Center where corrective action is
initiated. In the event of a component falling below the prescribed
tolerance level, RAID has the ability to dispatch a trained service
technician 24x7, anywhere within the United States.
-- Performance Tuning: The performance of your storage solution can
depend on a number of factors including usage, design, and individual
component operation. RAID, Inc. tunes performance by making recommendations
and initiating system configuration changes to fit your specific
application. System optimization can be tweaked and storage engine
resources reallocated on the fly to meet your performance requirements.
-- Reallocate Your IT resources: StorageWatch eliminates the need to
dedicate IT/IS personnel to monitor and manage your storage infrastructure.
RAID provides expert administration of your storage environment where most
entities don't realize the necessity.
-- Virtual Administrative Functions including: Storage Provisioning and
volume allocation, Parity regeneration (integrity verification), Remote
software upgrades, Storage expansion and reconfiguration, Performance
tuning, SAN administration including fabric and switch zoning, Battery
reconditioning, Monitoring of satellite offices where little or no IT staff
is present.
-- Security: RAID eliminates security risks by establishing a secure,
encrypted connection between our Network Operation Center and storage
system. Security protocols such as SSL are used and multiple levels of
security and password authentication are put in place to ensure your
network will never be compromised. Each storage system is pre-configured to
operate with your firewall and internal network security devices. RAID has
no access to customer data and security patches, typically associated with
OS based storage appliances, are not required.
-- Reporting: Customers receive quarterly, comprehensive reports
including system level status and performance, notification and event
summary, configuration and preventative recommendations, pro-active
maintenance summary.
"We rely on RAID Inc. and the StorageWatch platform to ensure that our
storage system operates flawlessly 24 hours a day, 7 days a week," said
Simon McClusky, Research Scientist at Massachusetts Institute of
Technology. "RAID's service and support delivers on all of our
expectations.
For more information about StorageWatch®, please go to
http://www.raidinc.com/storagewatch.php
About RAID Incorporated
Headquartered in Methuen, MA, RAID Incorporated is a managed storage
services provider (MSSP) and designs customized storage systems and
solutions. RAID Incorporated's flagship service StorageWatch® is the
industry's only real-time monitoring and managed storage service which
reduces customers' total cost of ownership by reducing operational costs
associated with maintaining and administering storage systems while
increasing data availability. Since 1994, RAID has been devoted to
researching and developing leading edge technologies while providing
twenty-four hour support services to become one of the industry leaders.
RAID specializes in solving compute, application, and disaster recovery
needs with a unique platform combining hardware, software, and services. www.raidinc.com
Contact Information: Contact: Lisa Rivero Pan Communications 978-474-1900