COLUMBUS, OH--(Marketwire - March 27, 2008) - CallCopy, Inc., a leading provider of
call recording and
monitoring software, today announced that Mark A. Studer, CPA has
joined the company as chief financial officer (CFO). Studer brings more
than 13 years of accounting, finance management and business development
experience, most recently serving as CFO of Teleperformance USA, a division
of Teleperformance SA.
As CFO of Teleperformance USA, Studer was directly responsible for
creating, coordinating and evaluating all financial programs for the
company, including budgeting and financial reporting. He also oversaw the
approval and processing of revenue and expenditures, and helped increase
earnings before interest, taxes, depreciation and amortization (EBITDA).
Prior to his role as CFO, Studer was vice president of finance for
Teleperformance USA where he was responsible for the company's East
division and acted as CFO for the company's Canadian acquisition.
"Mark brings a tremendous amount of experience and understanding of our
market, and everywhere he has been, he has played a critical role in the
organization's financial success," said Ray Bohac, president and chief
executive officer of CallCopy. "We
are experiencing tremendous demand in the marketplace for our call
recording and quality monitoring solutions, and as a young company, we felt
it was important to find someone of Mark's caliber to ensure we are in the
best position for growth. Mark's expertise and insider understanding of our
customers' needs will prove invaluable as we continue to build CallCopy."
Prior to his senior executive roles with Teleperformance, Studer served as
controller and CFO for CallTech Communications, an inbound customer contact
support center that became a subsidiary of Teleperformance USA in May 2004.
Studer started his professional career in 1995 as senior auditor at
Deloitte & Touche, where he was responsible for planning, executing and
documentation of client audits, compilations and finance reviews. A
licensed CPA in the state of Ohio, Studer earned a bachelor's degree in
accounting from The Ohio State University and an MBA from Capital
University in Columbus, Ohio.
"I have been watching CallCopy very
closely as a board member, and have been very impressed with both the
leadership and growth of the company," stated Studer. "I see a committed
team of individuals that is very focused on delivering the best possible
solutions to the marketplace and going above and beyond customer
expectations. When Ray presented the opportunity to come on board as CFO, I
knew the position would provide great excitement, challenges and
opportunities. I look forward to working with Ray and the rest of the
CallCopy team to build upon the company's past success."
CallCopy is one of the industry's fastest growing call recording and
quality monitoring software companies. CallCopy's mission is to deliver
the highest levels of quality to its customers, so they can deliver the
highest levels of quality to their customers. With the release of the cc:
Discover software suite, CallCopy has combined call recording and quality
management with customer surveys and speech analytics. The cc: Discover
platform offers a more flexible Application Programming Interface,
extending the value of the platform to third-party workforce management,
IVR, HR, and CRM software. By enhancing the exchange of data between the
different systems used across the enterprise, CallCopy helps bring the
360-degree view of your performance into a 3-D perspective. For more
information, visit www.callcopy.com.
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