-- $3.8 million of Managed services that is expected to be recognized
over the next four years;
-- $5.9 million of Consulting services, the bulk of which is expected to
be recognized between the third quarter of 2008 and second quarter of 2009;
and
-- $4.0 million of Product resale that is expected to be recognized in
the third quarter of 2008.
In addition, eLoyalty signed an initial deployment contract for its
Behavioral Analytics™ service at a Top 5 HMO. eLoyalty continues to
gain traction with its Behavioral Analytics™ service in the Health Care
Industry as evidenced by the following:
-- eLoyalty currently serves approximately a dozen large Health Care
companies, including of the 3 of the largest 5 HMOs and one of the two
largest Pharmacy Benefits Managers
-- eLoyalty is building deep Health Care expertise based on its analysis
of approximately 30 million Health Care interactions
These contracts evidence eLoyalty's continued momentum in its 2 principal
Service Lines (ICS and Behavioral Analytics™). In addition, revenues
from these contracts should increase eLoyalty's Managed Services revenues,
and are expected to help offset anticipated reductions in traditional
consulting revenues.
About eLoyalty
eLoyalty helps its customers achieve breakthrough results with
revolutionary analytics and advanced technologies that drive continuous
business improvement. With a long track record of delivering proven
solutions for many of the Fortune 1000, eLoyalty's offerings include the
Behavioral Analytics™ Service, Integrated Contact Solutions and
Consulting Services, each of which enables focused business transformation.
Safe Harbor Statement
This press release contains forward-looking statements within the meaning
of the Private Securities Litigation Reform Act of 1995, including
statements regarding anticipated financial results and other matters that
are not strictly historical in nature. These forward-looking statements
are based on current management expectations, forecasts and assumptions,
and are subject to risks and uncertainties that could cause actual results
to differ materially from those expressed or implied by the forward-looking
statements. The risks, uncertainties and other factors that might cause
such a difference include those described under "Forward-Looking
Statements" and "Risk Factors" in eLoyalty's Form 10-K, Form 10-Q and other
filings with the U.S. Securities and Exchange Commission. Readers are
cautioned not to place undue reliance on forward-looking statements. They
reflect opinions, assumptions and estimates only as of the date they are
made, and eLoyalty Corporation undertakes no obligation to publicly update
or revise any of these forward-looking statements, whether as a result of
new information, future events or circumstances or otherwise.
Contact Information: Contact: eLoyalty Corporation Chris Min Vice President and Chief Financial Officer (847) 582-7222