Avaya Names Daycom Systems as the 2008 Services BusinessPartner of the Year for North America
BASKING RIDGE, NJ--(Marketwire - October 17, 2008) - Avaya, a leading global provider of
business communications applications, systems and services, today announced
that Daycom Systems is the 2008 Services BusinessPartner of the Year. The
award honors the leading Avaya BusinessPartner demonstrating significant
growth in sales of Avaya services during the past year.
The award was recently presented at the Avaya Global Sales and Partner
Conference in National Harbor, Md.
"The Avaya Services BusinessPartner of the Year designation recognizes a
how a channel partner successfully teams with Avaya to provide additional
high-value services and support to our customers," said Carol Neslund, vice
president, North America Channels, Avaya. "Daycom has found a winning
combination by merging their own service capabilities with those offered by
Avaya for a rich, holistic set of offers that deliver real customer
benefits."
In 2008, Daycom achieved more than 120 percent growth in sales of Avaya
Services, by leveraging the Avaya Professional Services offerings with
their own and by utilizing the significant support of the Avaya BPCC. "The
Avaya service offerings combined with the Daycom Professional Services
group creates a winning platform for our clients. Avaya has helped Daycom
to leverage their service capabilities across North America and we've both
enjoyed exceptional growth. It's a great relationship," said Rick Day, CEO
of Daycom Systems.
According to Daycom customer, AARP:
"When working with a vendor we like to have one point of contact. We get
that with the Daycom and Avaya relationship. We know we can get immediate
service and support with just one call to Daycom. Avaya products and
services may be supporting us in the background, but AARP doesn't have to
worry about that. This has made a huge impact on technology platform,"
said Barry Smith, the Director Integrated Voice Management, AARP.
Daycom Systems focuses on being a service-oriented partner, customizing
their relationship with each client and utilizing Avaya as their
supplemental services partner across the nation.
About Daycom Systems
Daycom Systems, a provider of business communications solutions since 1992,
is headquartered in San Diego and has presence across the US and Mexico.
Daycom delivers technology solutions including voice and data networks, IP
Telephony systems, CRM and call center applications, security and wireless
solutions. Daycom is a Platinum certified partner of Avaya. Daycom also
offers a full portfolio of services -- including Network Planning, Design,
Project Management, Implementation, Help Desk, Maintenance, and Remote
Management services.
About Avaya
Avaya delivers Intelligent Communications solutions that help companies
transform their businesses to achieve marketplace advantage. More than 1
million businesses worldwide, including more than 90 percent of the FORTUNE
500®, use Avaya solutions for IP Telephony, Unified Communications,
Contact Centers and Communications-Enabled Business Processes. Avaya Global
Services provides comprehensive service and support for companies, small to
large. For more information visit the Avaya Web site: http://www.avaya.com.