HOV Services Announces Details of Physicians Group Medical Records Conversion Services
Experienced Outsourcing Provider Helps Physicians Groups Address Paper-Based Files During Electronic Health Record System Upgrades
TROY, MI--(Marketwire - October 20, 2008) - HOV Services (HOVS), one of the largest providers
of business process and knowledge process outsourcing solutions, today
announced the details of its medical records capture and conversion
services that are expressly designed for physicians groups. Among its
other practice areas, HOVS offers a suite of integrated Business Process
Outsourcing solutions to manage the entire revenue cycle for healthcare
providers and the end-to-end claims administration, adjudication and
presentment process for healthcare payers.
According to a U.S. government survey released in 2006, less than a quarter
of physicians nationwide had reported using any kind of electronic medical
record. The migration to an electronic medical record is well underway,
being driven by government pressure and the need to securely safeguard
patient privacy. Yet, the issue of converting existing paper-based records
to electronic format as part of an electronic medical records
implementation typically remains overlooked.
Ed Katz, SVP of Marketing at HOV Services and an EHR subject matter expert
said, "Physicians are constantly getting requests to share files with other
healthcare providers, such as hospitals, laboratories and specialists as
well as insurance companies, so their need for electronic files is
indisputable. The problem is that even the most forward-thinking physicians
groups preparing to adopt an EHR haven't considered how they'll convert
their existing files. Rather than for physicians groups to divert
patient-facing resources to scanning paper files, many are turning to HOV
Services as an integral part of their EHR migration plans."
Iowa Health Physicians, a group of approximately 300 physicians and allied
providers serving patients across Iowa and western Illinois, wanted to
migrate from paper to electronic records. HOV Services developed a
solution for the clinics that converted active paper charts -- averaging
3,000 active charts daily -- into Touchworks EHR records within 24 hours.
Several of the clinics within the group are also taking advantage of
storing all inactive charts in HOVS' document storage facility. Charts are
pulled, scanned and loaded into the EHR system within 24 hours of being
defined as inactive, yet remain available when necessary.
Clinical decisions improve when electronic health records are used,
including the avoidance of medication errors and improved preventative
care. Having the history within the EHR enhances this outcome.
Additionally, insurers and hospitals save money as a result of less paper
handling and administration expenses when receiving electronic medical
records from doctors' offices. Ironically, the burden to implement
electronic medical records falls mainly on the doctors. Whereas, large
physicians groups have more readily moved to electronic medical records
systems, smaller practices (fewer than 50 physicians) are still considering
the move.
"Our relationship with HOV Services has been vital to the success of our
transition from paper medical records to electronic medical records. HOV
Services' management and staff have been engaged in the project and
continue to focus on improving the scanning process. I feel HOVS is a true
partner in our electronic medical record project," said Gina Ross, Director
of Project/Risk Management, Iowa Health Physicians
More information about HOV Services' Physicians Group Medical Records
Conversion Services can be accessed by viewing
http://www.hovservices.com/physician_group_ehr/
About HOV Services
HOV Services Limited, one of the largest end-to-end BPO companies
headquartered in Chennai, India, provides Finance and Accounting services
in the BFSI, Healthcare, Government, Telco, Publishing, Retail, Commercial
and Industrial Manufacturing industries. Its clients include over
50 percent of the FORTUNE 100® and are some of the largest companies in
the industries served. RightShore delivery centers are strategically
located in India, North America, China, Canada and Mexico with over 12,500
associates working together to Exceed Expectations® of our clients. For
more information about HOV Services, please visit www.hovservices.com.