25,000 Automotive Repair Shop Appointments Made Through ALLDATA(r) Market(sm)

ALLDATA's Online Customer Relations Product Helps Auto Shops Retain Loyal Customers


ELK GROVE, Calif., Jan. 7, 2009 (GLOBE NEWSWIRE) -- ALLDATA(r) LLC, the leading provider of vehicle manufacturers' service and repair information for professional repair shops, has announced that 25,000 online automotive repair shop appointments have been made through its ALLDATA Market(sm) product.

"ALLDATA Market is a set of online tools that makes it easy for automotive repair shops to reach customers and potential customers," explained ALLDATA Senior Program Manager Bob Duncan. "More and more consumers are using the Internet to find services, such as automotive repair shops. ALLDATA Market helps consumers locate a shop, and then they can make appointments online."

ALLDATA Market provides automotive repair shops with an ALLDATA-hosted website or enhancements to their own site. It is designed to help shops build customer loyalty by proactively sending consumers factory-recommended maintenance reminders and newsletters with very little effort on the part of the shop.

Duncan adds, "This milestone of 25,000 online appointments tells us our technology is making a positive difference to the operations of our customers' repair shops."

About AutoZone's ALLDATA

ALLDATA, founded in 1986, with more than 70,000 repair shops as subscribers, is the leading provider of manufacturers' service and repair information, shop management software and customer relations tools for the automotive repair and collision industries. Professional automotive repair shops across North America depend on ALLDATA for their automotive repair information needs, and purchase AutoZone(r) parts from more than 2,200 AutoZone Commercial program locations.

The ALLDATA Repair(sm) subscription, available online and on DVD, provides comprehensive, factory-correct repair information. Also available are: ALLDATA Manage(sm) strategic shop management system; ALLDATA Market(sm) web-based shop marketing tools to bring in new and repeat business; ALLDATA Collision(sm), a single source of OEM collision information delivering factory-correct, unedited and regularly updated information for structural repairs and more; and the AutoZone Aftermarket Parts Catalog and AZ PartsConnect(r) program for aftermarket parts estimating and electronic ordering. ALLDATA(r)diy.com provides consumers with repair articles, factory technical service bulletins, and illustrations for a specific vehicle, along with a link to ALLDATA-approved repair shops. Visit www.alldata.com for more information.

About AutoZone:

As of November 22, 2008, AutoZone sells auto and light truck parts, chemicals and accessories through 4,122 AutoZone stores in 48 states, the District of Columbia and Puerto Rico in the U.S. and 150 stores in Mexico.

AutoZone is the leading retailer and a leading distributor of automotive replacement parts and accessories in the United States. Each store carries an extensive product line for cars, sport utility vehicles, vans and light trucks, including new and remanufactured automotive hard parts, maintenance items, accessories, and non-automotive products. Many stores also have a commercial sales program that provides commercial credit and prompt delivery of parts and other products to local, regional and national repair garages, dealers, and service stations. AutoZone also sells the ALLDATA brand diagnostic and repair software. On the web, AutoZone sells diagnostic and repair information, and auto and light truck parts through www.autozone.com. AutoZone does not derive revenue from automotive repair or installation.



            

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