Mercury Insurance Signs Multi-Year Contract Extension With Mitchell International
Top Insurer Extends Relationship and Migrates to Mitchell WorkCenter(TM) to Improve Claims Efficiency and Policyholder Satisfaction
SAN DIEGO, CA--(Marketwire - March 3, 2009) - Mitchell International Inc., a leading
provider of information, workflow and performance management solutions to
the collision claims and repair industries, today announced that Mercury
Insurance has extended and expanded its relationship with Mitchell to
provide claims processing solutions. Under terms of the deal, Mercury will
migrate to Mitchell's next generation physical damage claims processing
solution, WorkCenter, which includes Total Loss Valuation, claims
management and reporting components.
"Mitchell has been a valuable strategic partner of Mercury's for over 15
years, and we are pleased to expand our relationship to include the
WorkCenter suite of solutions," said Mike Hall, Mercury's Vice President of
Material Damage. "WorkCenter will help streamline the claims and
settlement processes, allowing us to provide an even better customer
experience."
"We are excited to continue our relationship with Mercury Insurance on this
expanded basis," said Alex Sun, Mitchell's President and Chief Executive
Officer. "WorkCenter is a highly flexible and configurable solution that
will allow claims personnel to efficiently complete their tasks through a
single work space."
About Mitchell International, Inc.
Mitchell International (www.mitchell.com) is a leading provider of
information, workflow, workers' compensation, medical bill review, and
performance management solutions to the automotive insurance claims
industry, serving carriers, collision repair facilities, and other
commercial participants in the physical damage and auto-related medical
claims markets. Mitchell facilitates millions of electronic transactions
between more than 25,000 business partners each month to enhance their
productivity, profitability, and customer satisfaction levels.
About Mercury Insurance
Founded in 1962, Mercury Insurance (MCY) is a multiple-line insurance
organization offering predominantly personal automobile and homeowners
insurance through a network of independent agents and brokers in
California, Florida, New Jersey, Texas, Arizona, New York, Georgia,
Oklahoma, Illinois, Michigan, Nevada, Virginia and Pennsylvania. For more
information about Mercury Insurance, please visit
http://www.MercuryInsurance.com.
Contact Information: Contacts:
Jennifer Forman
Sr. Director, Marketing
800-854-7030
or
Kam Hashim
Boston Communications
617-292-7316