Open Standards Make It Easier for ShoreTel Customers to Integrate Advanced Applications Into Unified Communications Platform and Business Processes
-- The ShoreTel Web Service SDK extends access to ShoreTel UC capabilities to all popular programming languages and operating system environments. -- The new Web Service SDK simplifies development of feature-rich, browser-based "thin client" Web applications with URL-based click-to-call support, as well as thick client applications running on disparate platforms. -- The Web Service SDK is compliant with all related industry standards, and a number of software tools are available to automatically generate code. -- Highlights include state management and support of flexible telephony event delivery for bandwidth-sensitive deployments.QUOTES Ken Bowman, Director of Information Management, DKI Services Corporation: "The ShoreTel Web Service SDK is a welcome addition to the powerful tools that enable us to build value-add integrations. We have a number of users who are running Linux desktops and need to access ShoreTel's ShoreWare Call Manager client functionality. This new kit provides an XML/SOAP interface that enables us to automatically generate calling functionality via our current Linux/Apache/PHP platforms over a Web-based interface, and provide all users with the advanced communications functions they need to be more productive and responsive." Maura Higgins, Director, Professional Services, ShoreTel: "One of ShoreTel's core values is to develop our distributed IP Unified Communications as an open platform for making communications-enabled business processes a reality in the enterprise. By supporting open standards and an open architecture, the new ShoreTel Web Service SDK offers increased flexibility, broadening its appeal and making it easier for more companies and our growing Technology Partner community to integrate a variety of best-of-breed solutions, and bring ShoreTel Unified Communications capabilities into the hearts of organizations however best suits their needs." RELATED LINKS & CONVERSATION -- CEO John Combs on CEBP -- ShoreTel Customer Success Stories -- ShoreTel blog -- ShoreTel awards About ShoreTel, Inc. ShoreTel, Inc. (
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