New White Paper From CyberShift Examines How to Match Labor Supply With Business Demands Through Workforce Scheduling Optimization
Complimentary White Paper Available at CyberShift.com
| Source: CyberShift
PARSIPPANY, NJ--(Marketwire - April 28, 2009) - CyberShift, a leading global provider
of workforce
management and
expense management software and services, today released a new white
paper titled, "Driving Business Performance: How Workforce Scheduling
Optimization Aligns the Workforce with Business Demands for Customer
Satisfaction and Success." The paper provides businesses and HR professionals with in-depth information
about workforce scheduling optimization and the opportunities it presents.
The complimentary white paper can be downloaded for a limited time from www.CyberShift.com/workforce_scheduling.
"Employees represent the largest variable expense for most organizations --
anywhere from 35 to 70 percent of costs. So, making sure the right people
are available at the right time and at the right price can have a
tremendous effect on customer
service, sales and overall business
profitability," stated Morné Swart, vice president of Product
Management, CyberShift, Inc. "By better aligning their workforce with
business demands through optimized
workforce scheduling, companies can achieve even greater success."
Many businesses continue to use cumbersome manual processes to schedule and
deploy their workforces, even across industries that rely heavily on
workers' schedules for success, such as manufacturers, call centers,
transportation providers, healthcare and retailers. In CyberShift's new
white paper, the benefits of an automated workforce scheduling and
optimization solution are outlined, including how it can accurately
forecast and schedule workers to meet both customer service and cost
objectives.
Swart added, "An important benefit of a workforce management solution with
scheduling optimization is that it provides pertinent information to drive
better decisions to meet business demands and deliver a competitive edge."
Through the use of an optimized workforce scheduling solution, what was
once a time-consuming process now takes managers just minutes to produce a
schedule that meets peak period demands. In addition, an automated system
provides real-time visibility into staffing levels and gives organizations
the tools they need to effectively adjust schedules, control costs and
adhere to regulations and safety standards, such as the Fair Labor
Standards Act.
Using the CyberShift
Advanced Scheduling and Optimization solutions, companies can match
qualified employees to the needs of each job at the best cost. An
intelligent scheduler allows managers to create master schedules that can
be used as templates for other locations, departments or groups of
employees. Employees, contractors, managers and scheduling administrators
have the flexibility to replicate, improve on and automate the complex
scheduling processes they follow day-to-day, including shift scheduling,
compliance with national, local and company rules and regulations,
supervisor and employee job position preferences, shift trading and
bidding, absence scheduling, overtime forecasting and much more.
More information about CyberShift's Advanced Scheduling and Optimization
solutions is available at www.CyberShift.com/products_scheduling.asp. The
white paper, "Driving Business Performance: How Workforce Scheduling
Optimization Aligns the Workforce with Business Demands for Customer
Satisfaction and Success," is complimentary and available for a limited
time by visiting www.CyberShift.com/workforce_scheduling.
About CyberShift
CyberShift, Inc. is a leading provider of workforce management and expense
management software and services focused on helping mid-sized to large,
complex organizations improve organizational performance and profitability.
Through its integrated Workforce Management 3G™ suite, which includes
time and attendance, advanced scheduling, absence management and reporting
and analytics, companies can more effectively plan, manage and deploy their
workforces, reduce costs and improve processes across business operations.
CyberShift's Necho Expense™ automates the processing and facilitates the
management of employee business expenses and helps companies improve
compliance; enforce expense policies and procedures and increase visibility
into operations. Offered in both traditional license fee and
Software-as-a-Service (SaaS) delivery models, CyberShift's innovative
solutions have been awarded U.S. and Canadian patents. More information can
be accessed at www.CyberShift.com.