NEW YORK, NY--(Marketwire - May 7, 2009) - My computer won't wake from sleep; what do I
do? I just spilled beer on my keyboard. My Mac froze up; now what? My
computer was just repaired, and now I can't play the stuff I purchased on
iTunes. What back-up strategy should I choose?
Mac users now have a free, easy-access resource to help them resolve scores
of these kinds of questions and situations -- with the publication this
week of the
Ninth Edition of the "TEKSERVE Mac FAQ," a clearly
written, 58-page pocket book. It's available free at TEKSERVE, the
premiere New York City Apple reseller and service provider. Those who can't
make it to TEKSERVE (119 West 23rd Street in Manhattan) can find the
content at
www.tekserve.com/faq or order the pocket version (for $4.95
shipping and handling) by calling 212-381-6300.
Said
David Lerner, Chief Executive Officer and Co-Founder of
Tekserve, "We published the first
'TEKSERVE Mac FAQ' in 1998. Since
then, technology has changed, but our commitment to Mac users and to
helping them keep their Macs running smoothly and trouble-free hasn't."
The Ninth Edition of the
"TEKSERVE Mac FAQ" offers tricks and
troubleshooting tips on how to...
- Handle crashes, freezes and kernel panics: Frozen mouse?
Keyboard not working properly? Is the screen getting all wonky with
messages in English, German, French and Japanese?
- Deal with computer slow-downs: Have iTunes tracks stopped
working? Perhaps a DVD has gotten stuck in a laptop? Does the operating
system start at a snail's pace?
- Back up data with or without Time Machine: All hard drives are
prone to failure. The book walks users through setting up a back-up plan,
whether it's with Apple's Time Machine, an external hard drive, or with a
stack of DVDs.
- Avoid spam, viruses and other bad stuff: Although less common
than PCs, Mac OS X is vulnerable to viruses and worms, and it's smart to
take the appropriate precautions. The "TEKSERVE Mac FAQ" also shows
users how to set up a spam filter.
- Share files with Windows PCs: Whether one must run Windows on a
Mac or maybe just be able to easily share files and printers with PCs in a
network, the book guides users through a flawless setup.
- Get the most out of an iPod/iPhone: The guide teaches users how
to maximize battery power, use the iPod as an external hard drive and
more.
"TEKSERVE Mac FAQ" is available for free at Tekserve, 119 West 23rd
Street in Manhattan, or for $4.95 for shipping by calling 212-381-6300.
And, Tekserve is offering the complete FAQ online at
www.tekserve.com/faq.
To schedule a conversation with a representative from Tekserve or to
learn more about "Tekserve Mac FAQ," please contact Katarina
Wenk-Bodenmiller of Sommerfield Communications at 212-255-8386 or
Katarina@sommerfield.com.
About Tekserve
Tekserve is New York's largest independent Apple store and service
facility. Tekserve has been servicing the local New York City community for
over 20 years offering Mac sales, service and repair, iPods and
accessories, Mac accessories, pro audio and video solutions, rentals,
on-site service and data recovery. For more information, visit
www.tekserve.com.
Contact Information: Contact:
Katarina Wenk-Bodenmiller
Sommerfield Communications, Inc.
(212) 255-8386
katarina@sommerfield.com
