Social Solutions New ETO Community Enables Community Leaders to Enhance Service

With Comprehensive Technology Platform, Communities Can Maximize Financial and Human Resources


BALTIMORE, MD--(Marketwire - May 28, 2009) - Social Solutions, the leading provider of performance management software for the human service sector, today announced the launch of ETO Community, a new web-based, subscription service designed specifically for human service agencies. The first collaborative human service environment, ETO Community allows for the aggregation of information from disparate agencies and data systems for more effective and efficient service delivery.

With less funding available in today's economic environment and an increase in demand for human services, community leaders must maximize their resources to best meet the needs of their constituents. ETO Community enables leaders to make better decisions by providing greater visibility into the various aspects of service provision, including:

  • Who is receiving service
  • What services are offered and from what locations
  • The number of people receiving service and with what frequency

The collection of such information will help communities identify service gaps and discover opportunities for collaboration, creating a more effective human services ecosystem.

"In these difficult times, it is crucial that communities maximize their use of available resources to help those in need," said Steve Butz, founder and president of Social Solutions. "ETO Community provides access to the information that is essential in managing the performance of an entire community of services."

Entities seeking to manage performance across a community, such as city and county governments and public and private funders, will benefit from ETO Community's ability to help:

  • Measure efforts and outcomes across a portfolio of service providers
  • Leverage service providers in addressing participant and family needs
  • Tabulate the number of unique participants and families served
  • Compare programs on the basis of important metrics, including time spent and demonstrable progress

Founded by human service workers, Social Solutions seeks to revolutionize the effectiveness of human service organizations by helping them align their missions, funders' expectations, and the daily work of their staffs. ETO Software is currently in place in several thousand organizations across the United States.

About Social Solutions and ETO Software®

Social Solutions challenges and equips human service providers and their funders to turn good intent into measurable change by relating efforts to outcomes. The company's ETO (Efforts to Outcomes) performance management software, tailored to the unique mission of each nonprofit, gives organizations a clear picture of which efforts are having the greatest impact on the social issues they strive to address. With this knowledge, organizations can reinforce what's working, adjust what isn't, and more easily report quantified successes to key stakeholders.

Contact Information: Media Contact: Melissa Chotiner on behalf of Social Solutions (202) 292-4572 Melissa@dbcpr.com