New Small Business Solutions, Service and Support Help Cisco Partners Better Serve Small Businesses
BOSTON, MA--(Marketwire - June 4, 2009) - CISCO PARTNER SUMMIT -- Delivering on its
commitment to provide small businesses and the partners that serve them
with innovative networking and collaboration solutions, Cisco
(NASDAQ: CSCO) today announced new products, service and support to help
small companies improve productivity and gain a competitive advantage,
while minimizing time spent managing technology.
Part of the new solutions announced today include additions to the Cisco
Small Business Pro series, which is designed so that Cisco partners can
build, install and manage systems that support a small business' evolving
technology needs.
KEY FACTS / HIGHLIGHTS: New Products
Cisco has expanded the Cisco Small Business and Cisco Small Business Pro
portfolios to total more than 100 purpose-built products. New Cisco Small
Business Pro solutions include:
Cisco ESW 500
Series Switches, part of the Cisco
Small Business Pro Series: high-performance managed ethernet
switches that enhance small business productivity and responsiveness to
customers by helping eliminate network downtime and prevent business
disruptions.
ESW 500 Series switches integrate simply with other Cisco Small
Business Pro solutions as well as the Cisco Smart Business Communications
System to build a reliable business network.
ESW 500 Series switches come with an enhanced five-year warranty, which
includes next business day hardware replacement where available, free
software fixes, 90 days of complimentary tech support and one year of
click-to-chat support.
The Gateway offers excellent voice quality in demanding and diverse
network conditions so small businesses don't have to worry about a "bad
connection" and can always maintain a professional appearance with
customers.
New addition to the Cisco Small Business Series includes:
Cisco PVC300 IP Camera: an easy-to-use IP video
surveillance solution that helps small companies protect their employees
and business property via live video that can be viewed from virtually
anywhere, even on an Internet-enabled mobile phone. Features include:
Pan, tilt and zoom capabilities and software to manage up to 16 cameras
from one location.
Alerts when motion is detected and integration with alarms, door
sensors and security systems.
Exceptional image quality, even in low-light environments such as
warehouses.
Easy integration with Cisco NSS2000 and NSS3000 Network Storage Systems to store and
backup video.
Cisco also announced enhancements to the Cisco Smart Business
Communications System:
Release 1.5 includes new applications that boost productivity and
improve customer service, including:
WebEx PhoneConnect enables small businesses to view meetings
and join online conferences with the touch of a button on their Cisco IP
phone, saving time and encouraging collaboration.
Cisco TimeCardView allows staff to clock in and out, track
hours and download information to payroll applications from their IP phone.
Single Number Reach improves customer service and virtually
eliminates missed calls by routing them to a desk phone, mobile device,
soft phone or other phone that is the most convenient device for the
employee.
Third-party network monitoring and management applications enable
partners to ensure that the network is running smoothly so the business
owner can focus on their business.
Improved Support for Small Business Customers and Cisco Partners
Cisco also unveiled a new Cisco Small Business Pro
Service that provides small businesses with three years of affordable
technical support and coverage for Cisco Small Business Pro solutions.
The Service offers software updates, next business-day hardware
replacement as necessary, and extended access to the Cisco Small
Business Support Center, which is now available globally.
Cisco also provides community-based support 24/7 via the online Cisco
Small Business Support Community whose users have grown by more than
five-fold since January 2009. The Community enables partners and customers
to share their knowledge and expertise about technologies that solve
business problems and help keep small businesses moving forward.
For channel partners serving the small business customer, Cisco has
introduced several new offers to help increase profitability selling Cisco
Small Business solutions, including:
Increased rebates for Select certified partners participating in the
global Partner Development Funds profitability program -- up to $15,000
until July 25, 2009.
The new Small Business Performance Accelerator, a global profitability
program open to registered partners selling to small business.
Extended channel financing terms to 90 days as part of a six-month
financing stimulus package for partners currently participating in the
extended terms financing program.
The Cisco ESW 500 Series Switches range in price from $659 to $3,299
USD, depending on the model, and come with a five-year limited hardware
warranty and are supported by the Cisco Small Business Support Center.
Pricing varies by region.
Cisco SBCS Release 1.5 allows partners to take advantage of new
component pricing that reduces the overall system cost by over 25 percent,
bringing the price as low as $453 USD per user even in the eight-user
configuration. Prices vary by region, number of users and on business needs
and specific configurations.
Cisco SPA8800 IP Telephony Gateway is listed at $600 USD, with regional
variations.
Cisco PVC300 IP Camera is listed at $794 USD, with regional variations.
Cisco
Capital(SM) offers zero percent financing on voice solutions, including
the SBCS Release 1.5, to qualifying businesses in the U.S. and Canada.
EasyLease zero percent financing is also available for unified
communications and network technologies in Europe.
Product Availability
Cisco ESW 500 Series Switches are currently available in the U.S.,
Canada, Europe, and Australia.
Cisco SPA8800 IP Telephony Gateway is currently available in Australia
and New Zealand. The gateway will be available in the U.S., Canada and
Europe in late-June 2009.
Cisco SBCS Release 1.5 and the Cisco PVC300 IP Camera are currently
available globally.
Fred Tan, owner, Skye Dental:
"Building a brand new dental office, we wanted to have a completely
high-tech office to differentiate ourselves from other local dental
practices, so we stream media to make our patients more comfortable using
the Cisco NSS3000. With Gigabit Ethernet interface, we are able to stream
heavy media to all patient stations at the same time. We also installed the
Cisco PVC300 IP Camera to let us keep an eye on the office at all times,
especially when we have to leave the front lobby for short periods to tend
to patients, and all the video is easily stored to the NSS3000."
Ian Pennell, senior vice president, small business technology
group, Cisco:
"Cisco recognizes that small businesses have a tremendous impact on
communities around the world and on our global economy. With our broad
product portfolios, service and support, we're delivering on our commitment
to give small businesses technology that can solve business problems and
help them gain a competitive advantage to succeed in these challenging
times."
Andrew Sage, vice president, worldwide small business sales,
Cisco:
"We are delivering the Cisco Small Business Advantage for our partners with
products, profitability and the confidence to boldly pursue this exciting
opportunity together."
Rick Moran, vice president, small business solutions marketing,
Cisco:
"In order for small businesses to successfully move forward, it's necessary
that they have access to the right kinds of services, support and
communities of experts and peers they need when they need it. We're
delivering this in various ways through our web site with 'click-to-chat'
and 'buy now' features and through our Web 2.0 support community so small
businesses get the service and support they need when they need it and how
they need it."
Technorati Tags: Cisco Small Business, small business technology,
Cisco Small Business Technology Group, small business networking, switches,
Cisco Smart Business Communications System, IP telephony, camera,
surveillance, monitoring, video, ESW 500, SPA8800, PVC300, UC 500
About Cisco Systems
Cisco (NASDAQ: CSCO) is the worldwide leader in networking that transforms
how people connect, communicate and collaborate. Information about Cisco
can be found at http://www.cisco.com. For ongoing news, please go to
http://newsroom.cisco.com.
Cisco, the Cisco logo Cisco Systems, and Cisco Capital are registered
trademarks or trademarks of Cisco Systems, Inc. and/or its affiliates in
the United States and certain other countries. All other trademarks
mentioned in this document are the property of their respective owners. The
use of the word partner does not imply a partnership relationship between
Cisco and any other company. This document is Cisco Public Information.
For direct RSS Feeds of all Cisco news, please visit "News@Cisco" at the
following link:
http://newsroom.cisco.com/dlls/rss.html
Contact Information: Cisco Press Contact:
Katie Taylor
Cisco
(408) 525-8289
katitayl@cisco.com
Industry Analyst Contact:
Laura Irwin
Cisco
(408) 853-8876
lirwin@cisco.com
Investor Relations Contact:
Matt Tractenberg
Cisco
(408) 525-3170
matthew2@cisco.com