Electric Insurance Company Wins Stevie(R) Award in 7th Annual American Business Awards(SM)

Award Recognizes Claims Department for Outstanding Customer Service


BEVERLY, MA--(Marketwire - July 7, 2009) - Electric Insurance Company, a national, leading provider of personal and commercial lines insurance products, announced today that it has won a Stevie Award for the Customer Service Department of the Year in the 2009 American Business Awards.

In winning the Stevie, Electric Insurance Company was recognized for the world-class claims service and support it provides to its auto and homeowners insurance policyholders. Finalists in this category included Wachovia, CIGNA Corporation, ARAG and Family Heritage Life Insurance Company.

Maureen Hegarty, vice president of claims at Electric Insurance, accepted the award on behalf of the Company at the American Business Awards ceremony held at the Marriott Marquis Hotel in New York City on June 22, 2009. Reflecting on the award win, Maureen said, "It is truly an honor to be recognized as the Customer Service Department of the Year for the 2009 American Business Awards. Listening to the voice of the customer and exceeding customer expectations at every touch point is what differentiates Electric Insurance in this competitive environment."

Stevie Awards were presented in over 40 categories including Best Overall Company of the Year, Executive of the Year, and Corporate Social Responsibility Program of the Year. More than 2,600 entries from companies of all sizes in virtually every industry were submitted for consideration.

"We are pleased that our Personal Lines Claims department has been recognized as the Customer Service Department of the Year," said Marc Meiches, president and CEO of Electric Insurance Company. "Our business is all about being there for the customer when they need us. The Stevie Award is phenomenal third-party validation that we are delivering outstanding customer service at the most important time, the time when our customer experiences a loss."

Details about The American Business Awards and the list of Finalists and Stevie Award winners are available at www.stevieawards.com/aba.

About Electric Insurance Company

Electric Insurance Company (www.electricinsurance.com) is a national, leading provider of personal and commercial lines insurance products. Established in 1966 to specifically serve GE employees, Electric Insurance now extends its superior personal lines products and outstanding service to discerning consumers inside and outside of the GE community. Electric Insurance Company -- with credit ratings of "A" from A.M. Best and Standard & Poor's -- offers its auto, homeowners, condo, renters, and umbrella insurance through the web, select independent agents, or by calling 800.227.2757.

About The Stevie Awards

Stevie Awards are conferred in four programs: The American Business Awards, The International Business Awards, The Stevie Awards for Women in Business, and the Stevie Awards for Sales & Customer Service. Honoring companies of all types and sizes and the people behind them, the Stevies recognize outstanding performances in the workplace worldwide. Learn more about The Stevie Awards at www.stevieawards.com.

Contact Information: Contact: Kathy Cavolina 978.524.5649