BOSTON, MA--(Marketwire - August 5, 2009) -
Aberdeen
Group, a Harte-Hanks Company (
NYSE:
HHS), announced the release of its
latest warehousing study,
"
Warehouse Operations: Increase Responsiveness
through Automation." This report examines what processes and
technologies high-performing companies are using to achieve exemplary
results.
"The focus of this report is on factors for justifying investment on
automation projects. Improving warehouse operations to achieve corporate
goals requires a combination of strategic actions, organizational
capabilities, and enabling technologies," comments Nari Viswanathan, vice
president and principal analyst, Aberdeen Group. In this study, top
performers were distinguished from their peers based on three performance
measures: order pick accuracy, inventory accuracy, and percentage of
on-time and complete shipments. These measures serve to address key
performance areas within the four walls of the distribution center. This
internal focus captures true warehouse performance, without penalizing
respondents for external factors like transportation delays that impact
end-to-end measures such as perfect order percentage.
For both Best-in-Class (36%) and Industry Average (42%) organizations,
rising operating expenses represent the top pressure driving interest in
improving warehouse operations. How do these organizations, currently
achieving superior results across warehouse operations, combat this
pressure without compromising performance? "There is no silver bullet for
achieving superior performance in the warehouse," said Scott Pezza,
research associate, Aberdeen. "However, those companies achieving top
performance do differ from their peers when viewed across current
capabilities. For example, forty-six percent (46%) more likely than all
others to utilize advanced pick methodologies, such as batch, zone and
cluster picking."
A complimentary copy of this report is made available due in part by the
following underwriters: Swisslog, Infor, and Psion Teklogix. To obtain a
complimentary copy of the report, visit:
http://www.aberdeen.com/link/sponsor.asp?cid=5985.
Visit
Research.Aberdeen.com for
additional access to complimentary
Supply Chain Management Research.
About Aberdeen Group, a Harte-Hanks Company
Aberdeen provides fact-based research and market intelligence that delivers
demonstrable results. Having queried more than 30,000 companies in the
past two years, Aberdeen is positioned to educate users to action: driving
market awareness, creating demand, enabling sales, and delivering
meaningful return-on-investment analysis. As the trusted advisor to the
global technology markets, corporations turn to Aberdeen for insights that
drive decisions.
As a Harte-Hanks Company, Aberdeen plays a key role of putting content in
context for the global direct and targeted marketing company. Aberdeen's
analytical and independent view of the "customer optimization" process of
Harte-Hanks (Information - Opportunity - Insight - Engagement -
Interaction) extends the client value and accentuates the strategic role
Harte-Hanks brings to the market. For additional information, visit
Aberdeen or call (617) 854-5200, or to
learn more about
Harte-Hanks,
call (800) 456-9748.
© 2009 Aberdeen Group, Inc., a Harte-Hanks Company
451 D Street, Suite 710
Boston, Massachusetts 02210-1928
Telephone: (617) 854-5200
Fax: (617) 723-7897
www.aberdeen.com
Contact Information: Media Contacts:
Nari Viswanathan
Aberdeen Harte-Hanks
(972) 580-0940
nari.viswanathan@aberdeen.com
Scott Pezza
Aberdeen Harte-Hanks
(617) 854-5380
scott.pezza@aberdeen.com