Expertus White Paper Reveals How to Increase Learning Access for Customers and Channel Partners
White Paper Explains the Value of Learning 2.0 Portals When Budgets and Staff Are Shrinking
MOUNTAIN VIEW, CA--(Marketwire - September 28, 2009) - Expertus (www.expertus.com), a global
provider of services that optimize the business impact of learning, today
released a new white paper that explores Web 2.0 learning portals as
dynamic digital environments that make learning more effective and
accessible for channel partners and customers. "How to Boost Business
Revenues with Learning 2.0 Portals" is available for free download at
"Learning portals allow organizations to stay above water by activating
external sales networks," said Mohana Radhakrishnan, VP of Client Services
for Expertus. "Global organizations are increasingly dependent on channel
partners and customers for top-line revenues and these groups need to be
educated swiftly and effectively."
The 17-page white paper, authored by industry expert Radhakrishnan, defines
a Learning 2.0 Portal as a place -- usually a website -- where learners
find, buy or simply get immediate access to formal and informal training.
The white paper includes a case brief from EMC, ideas for mapping a
successful portal strategy, tips for implementation, and effective ways to
encourage learner adoption. In addition, it includes useful tools, showing
-- Estimate Lost Revenue from Untrained People
-- Quantify Top Line Revenue Due to Increased Training
-- Choose a 2.0 Portal Vendor
"In difficult economic conditions, learning organization must be even more
focused on providing effective and satisfying learning experiences," said
Cushing Anderson, Program Vice President at IDC. "Organizations must take
advantage of every opportunity to remove barriers in employee, partner and
customer development. This includes transcending geographic or technology
gaps and leveraging Web 2.0 technologies to help learners locate and
benefit from appropriate learning opportunities."
Expertus also conducted portal research earlier this year, "2009 Study on
Learning Portals & Informal Learning Technologies." The full results report
can be viewed at http://www.trainingefficiency.com/system/files/Survey-Results_Learning-Portals-Expertus_April09.pdf.
For information on Expertus, please visit www.expertus.com or call Mike
Murrell at 803-802-9971.
Expertus is the leading global provider of services that optimize the
business impact of learning. For more than a decade, the firm's 500+
learning management professionals have defined and implemented plans,
processes and technologies that transform training organizations --
creating measurable value for the world's most successful corporations.
Clients include ADP, Cisco, ConocoPhillips, EMC, Honeywell and Lockheed
Martin. Every day at these and other companies, more than a million
employees, customers and business partners are educated as a result of
Expertus' innovative business strategies, outsourcing services and
Based in Silicon Valley, Expertus serves its clients from offices in the
US, UK and India. For more information, visit www.expertus.com, or call
toll-free (877) 827-8160.