Source: Aberdeen Group - Boston

Core HR Management Pays Dividends for Top Performing Organizations

Top Performers Experience 9% Increase in Employee Satisfaction With HR Services and 4% Reduction in Administrative Costs

BOSTON, MA--(Marketwire - October 6, 2009) - Core HR Systems: Flawless Execution Enabling Strategic HR Management, a recent study by Aberdeen Group, a Harte-Hanks Company (NYSE: HHS), reveals that the state of the economy is driving organizations to invest in core HR systems to manage costs, ensure compliance, and allow HR personnel to be more strategic. Analysis showed that the use of technology and the integration of workforce management systems with payroll and other core HR elements yields substantial gains. Standardizing HR processes, working with the business units on establishing performance criteria, and regularly monitoring the effectiveness of these functions are elemental in reducing the burden on HR personnel, improving employee satisfaction with HR services, and decreasing the cost of HR administration.

Aberdeen's report provides more detail about how top performing organizations strategically support the core HR function in order to decrease payroll error rates to below 0.5% and reduce the number of manual HR transactions by 11%.

"Organizations should plan on taking core HR from the world of tactical administration to the realm of strategic management. Harnessing this data for financial planning and budgeting especially as part of a business management system will lead to better workforce deployment and more optimal payrolls," said Jayson Saba, Senior Research Associate with Aberdeen's Human Capital Management practice. "Aberdeen found that standardizing procedures and continuously reviewing the effectiveness of core HR functions are critical to success."

By identifying the proven steps adopted by top organizations, Core HR Systems: Flawless Execution Enabling Strategic HR Management provides a guide for organizations seeking to better manage core HR functions by balancing administrative and employee satisfaction with HR services.

A complimentary copy of this report is made available due in part by the following underwriters: Kronos, Sage, and SAP. To obtain a complimentary copy of the report, visit: http://www.aberdeen.com/link/sponsor.asp?cid=6001.

Visit Research.Aberdeen.com for additional access to complimentary Human Capital Management Research.

About Aberdeen Group, a Harte-Hanks Company

Aberdeen provides fact-based research and market intelligence that delivers demonstrable results. Having queried more than 30,000 companies in the past two years, Aberdeen is positioned to educate users to action: driving market awareness, creating demand, enabling sales, and delivering meaningful return-on-investment analysis. As the trusted advisor to the global technology markets, corporations turn to Aberdeen for insights that drive decisions.

As a Harte-Hanks Company, Aberdeen plays a key role of putting content in context for the global direct and targeted marketing company. Aberdeen's analytical and independent view of the "customer optimization" process of Harte-Hanks (Information - Opportunity - Insight - Engagement - Interaction) extends the client value and accentuates the strategic role Harte-Hanks brings to the market. For additional information, visit Aberdeen or call (617) 854-5200, or to learn more about Harte-Hanks, call (800) 456-9748.

© 2009 Aberdeen Group, Inc., a Harte-Hanks Company
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Contact Information: Media Contact: Jayson Saba Aberdeen Harte-Hanks (617) 854-5224 jayson.saba@aberdeen.com