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Mount Sinai Medical Center Getting Healthy Dose of Performance Management Reporting With Information Builders
Internationally Acclaimed Medical Center Using WebFOCUS to Resolve Information Management and Data Quality Issues
| Source: Information Builders, Inc.
NEW YORK, NY--(Marketwire - October 7, 2009) - Mount Sinai Medical Center, the
internationally acclaimed center for excellence in clinical care, education
and scientific research in medicine, is getting a strong dose of performance
management reporting with Information Builders, the
leader in business intelligence (BI)
solutions. For years, Mount Sinai's IT personnel have depended on
Information Builders WebFOCUS
to provide critical business intelligence for financial and operational
reports. Today, the organization is in the process of standardizing on
WebFOCUS for all of its reporting needs, with new BI dashboards and self-service analytic applications at the front
lines. The new BI and performance management environment will help
physicians deliver high quality care while adhering to institution-wide
cost and performance standards.
When it comes to making transformational changes at a hospital, the most
important people to engage are the physicians and medical staff since they
have the largest impact on overall care as well as on a hospital's ability
to be profitable. Mount Sinai's primary BI application targets an
outpatient group of 1,000 physicians known as the Faculty Practice
Associates (FPA), all of whom have access to a WebFOCUS dashboard that
provides information about growth, productivity and revenue cycle metrics
along with sophisticated analytic tools. Physicians and administrators use
the dashboard to run their practices more productively.
"Without implementing a comprehensive framework for managing performance
there is no easy way to incorporate operational effectiveness and
efficiency into the institution's overall goals," said Gad Malamed,
director of enterprise reporting at Mount Sinai Medical Center. "With
WebFOCUS, we've gotten our arms around some key financial measures. Now we
plan to expand to clinical and operational measures so we can analyze
recurring costs and pinpoint cause-and-effect relationships."
Other departments are using WebFOCUS to streamline business operations. The
finance group uses WebFOCUS Active Reports to dissect, analyze and filter
information into specific cost centers, and create charts. Mount Sinai is
also using WebFOCUS to make it easier for hospital administrators and
billing personnel to analyze charges. By using WebFOCUS, controllers
recently identified more than $5 million in missed charges, re-billed for
them and recouped close to $3 million in a single year.
Soon the hospital hopes to utilize Information Builders' Integrated
Health Information (iHi) Application Suite and Performance
Management Framework (PMF) for Healthcare, which includes a predefined
data model to streamline the creation of metrics, scorecards, dashboards,
and roles. These vertical BI applications link high-level strategy maps to
quality of care objectives to make it easier to track metrics such as
length of stay, HIM-coding quality, readmits, and insurance denials. PMF
for Healthcare will enrich the performance management environment; iHi will
provide a detailed data model down to the patient level to formulate more
granular metrics.
Phong Bui, the business owner for the business intelligence project, said
the FPA Dashboard will also help Mount Sinai uncover root-cause issues and
instigate targeted improvement initiatives. Ultimately this increased
transparency will enforce greater accountability among the medical staff.
"Wide distribution of the dashboard has allowed for greater engagement of
our physicians in the business of the clinical practices and will enhance
performance," said Bui. "Making this information available internally helps
us know what is going on within the hospital."
"The U.S. healthcare industry is undergoing intensive scrutiny with
healthcare reform debates revealing the need for greater transparency,
accountability and performance among providers," said Gerald Cohen, CEO of
Information Builders "With the WebFOCUS BI platform, Mount Sinai and other
medical institutions and businesses have the ability to gather, analyze and
resolve information management issues, and enforce strategic business
priorities without compromising on care."
About The Mount Sinai Medical Center
The Mount Sinai Medical Center encompasses The Mount Sinai Hospital and
Mount Sinai School of Medicine. The Mount Sinai Hospital is one of the
nation's oldest, largest and most-respected voluntary hospitals. Founded in
1852, Mount Sinai today is a 1,171-bed tertiary-care teaching facility that
is internationally acclaimed for excellence in clinical care. Last year,
nearly 50,000 people were treated at Mount Sinai as inpatients, and there
were nearly 450,000 outpatient visits to the Medical Center.
Mount Sinai School of Medicine is internationally recognized as a leader in
groundbreaking clinical and basic science research, as well as having an
innovative approach to medical education. With a faculty of more than 3,400
in 38 clinical and basic science departments and centers, Mount Sinai ranks
among the top 20 medical schools in receipt of National Institute of Health
(NIH) grants. For more information, please visit www.mountsinai.org.
About Information Builders
Information Builders' award-winning combination of business intelligence
and enterprise integration software has been providing innovative solutions
to more than 12,000 customers for the past 30 years. WebFOCUS is the
world's most widely utilized business intelligence platform. It provides
the security, scalability and flexibility needed at every level of global
extended enterprises. Its simplicity helps create executive, analytical,
and operational applications that reach dozens to millions of users.
Information Builders' iWay Software suite provides state of the art,
multi-purpose, pre-built integration components that address all SOA,
application, data and information management requirements. Its integration
adapters have been adopted by the leading software platform providers.
Together, these products give Information Builders' customers the ability
to grow and innovate according to their needs.
Information Builders' customers include most of the Fortune 100 and U.S.
federal government agencies. Headquartered in New York City with 90 offices
worldwide, the company employs 1,450 people and has more than 350 business
partners. More information is available at
http://www.informationbuilders.com.