Leading U.K.-Based Telecommunications and Utility Firm Expands Deployment of StayinFront CRM Across European Operations
Euphony Communications Integrates StayinFront CRM 11 Into Sales, Customer Service and Financial Systems
LONDON--(Marketwire - October 22, 2009) - StayinFront, Inc., a leading global provider of CRM
and decision support solutions, announced today that Euphony
Communications, a well-established telecommunications leader, has fully
deployed the latest version of its flagship product, StayinFront CRM 11
across their European offices.
Euphony initially launched StayinFront CRM 11 in its Benelux operations.
Building on that success, including the pace at which the solution
supported the varied business requirements and organizational growth across
their range of services, Euphony has adopted StayinFront CRM 11 as the
platform for sales and customer service management throughout their
Euphony's core business is the resale of land line (CPS) telephony,
Internet access (dial-up and ADSL), pre- and post-paid mobile, and energy
services, such as gas and electricity. The company focuses on residential
consumers and the small business sector with highly configurable products
across eight European countries: Ireland, U.K., Belgium, Netherlands,
Germany, Spain, Portugal and the Czech Republic.
To fully leverage the application across the enterprise, StayinFront CRM 11
has been integrated with Euphony's back-office systems that manage
provisioning, billing and finance.
"Euphony benefits from StayinFront CRM 11's flexible, uniquely layered
architecture that allows a business model to be created once and deployed
across multiple platforms in an enterprise. StayinFront CRM 11 also
combines CRM and analytics into one powerful system that makes all critical
business intelligence data readily accessible, without the monetary
investment and time requirements of configuration," commented Nigel
Huxtable, vice president, Sales EMEA of StayinFront. "We are pleased to
expand the relationship with Euphony and broaden the implementation of
StayinFront CRM11 across their European ventures."
For over 20 years, StayinFront has been a global leader in the development,
delivery and support of leading CRM and decision support tools. From new
products such as Edge and Web Detailing to the full suite of online and
offline solutions, StayinFront's innovative technology helps increase sales
force effectiveness while delivering robust performance and flexibility.
On-demand or on-premise, StayinFront provides the rich functionality, fast
deployment and easy to use tools that your teams need to sell more and
StayinFront has been chosen globally as a strategic partner by many of the
world's top life sciences, consumer goods, financial services and
business-to-business companies and StayinFront solutions have been
implemented in over 65 countries in 25 languages.
Headquartered in Fairfield, New Jersey, StayinFront has offices in
Illinois, the United Kingdom, Ireland, India, Australia, Singapore and New
Zealand. For more information, visit www.stayinfront.com.