BASKING RIDGE, NJ--(Marketwire - October 23, 2009) - Avaya, a global leader in enterprise communications applications, systems, services, today announced that Dr. Alan Baratz, senior vice president and president of Avaya's Global Communications Solutions, will deliver the opening keynote address at VoiceCon San Francisco 2009, the industry's leading enterprise communications conference and exhibition. Baratz will address the reinvention of voice for a new era of business communications wherein the "grand-daddy" of communications adopts the agility of its younger, upstart communications relatives. The keynote will take place at 10:30 am Pacific on Tuesday, November 3, 2009.

Baratz's keynote will include discussion of technology under development that merges the emotion of the spoken word with the flexible attributes of text. In addition, he will share his views on the changing world of collaboration in which voice, video and text converge to provide new capabilities for solving complex problems that require human interaction.

"Value creation in business is all about relationships," said Baratz. "Probing, analyzing and resolving complex problems require human interaction, and that's done through voice more effectively than any other means.

"The challenge," noted Baratz, "is to combine the ease of data-based applications with the quality of voice, which is just one of the benefits provided by our Avaya Aura platform."

VoiceCon San Francisco 2009 will be held from November 2 through November 5 at the Moscone North Convention Center, San Francisco, California. Avaya will exhibit interactive technologies for small, medium and large enterprises at Booth 701, where attendees can experience first-hand how Avaya solutions for unified communications and contact centers can help streamline business communications for businesses of all sizes.

Avaya executives will demonstrate how these solutions can help reduce cost, deliver business agility and secure loyal customers.

Avaya executives and subject matter experts will also participate in educational, panel and roundtable sessions during the conference, including:

Monday, November 2, 2009
   -- 11:00 a.m. - 12:00 noon: VoiceCon Summit: Next-Generation
      Architectures for Enterprise Communications; Lawrence Byrd, Director,
      Unified Communication Architecture, Avaya
   -- 1:00 - 1:45 p.m.: Summit: How Many Phones Does Your Enterprise Need?;
      Steve Hardy, Director for Global Product Marketing, Avaya
   -- 2:00 - 3:00 p.m.: Hardphones, Softphones, and Next-Gen Systems;
      Lawrence Byrd, Director, Unified Communication Architecture, Avaya
   -- 3:15 - 4:15 p.m.: Presence - Current Progress and Future Trends;
      Lawrence Byrd, Director, Unified Communication Architecture, Avaya

Tuesday, November 3, 2009
   -- 2:00 - 3:00 p.m.; UC Leadership Roundtable: How Far We Have Come?
      What's Next?; Saied Seghatoleslami, Vice President, Business
      Operations, Avaya
   -- 2:00 - 5:00 p.m.: Comparing UC Options and Vendors: Who's Offering
      What?; Steve Hardy, Director for Global Product Marketing, Avaya

Wednesday, November 4, 2009
   -- 8:00 - 10:00 a.m.: Deep Dives: Integrating Mobility and UC:
      "Comparing Vendor Solutions"; Phil Klotzkin, Senior Product Manger,
      one-X Communicator, Avaya
   -- 1:00 - 1:45 p.m.: VoiceCon Summit: UC - Where Do We Stand, What's
      Next?; Steve Hardy, Director for Global Product Marketing, Avaya
   -- 3:14 - 4:15 p.m.: How Much VoiceMail Do You Really Need?;
      Andy Allison, Sr, Product Manager, Messaging Portfolio Lead, Unified
      Communication Solutions, Avaya

Thursday, November 5, 2009
   -- 8:00 - 9:45 a.m.: Contact Center Update and Executive Forum; Bill
      Jolicouer, Product Manager, Contact Center Solutions, Avaya

About Avaya

Avaya is a global leader in enterprise communications systems. The company provides unified communications, contact centers, and related services directly and through its channel partners to leading businesses and organizations around the world. Enterprises of all sizes depend on Avaya for state-of-the-art communications that improve efficiency, collaboration, customer service and competitiveness. For more information please visit

Contact Information: Media Relations: Deb Kline 908-953-6179