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Mitchell Launches New Product Category Into Collision Repair Market
Mitchell RepairCenter(TM) Offers the First Shop Workspace Solution for Repair Shops; a New Class of Collision Software That Includes Free, Downloadable Modules for the Entire Repair Market
| Source: Mitchell International
SAN DIEGO, CA--(Marketwire - November 3, 2009) - Mitchell International, Inc., a leading
provider of information, workflow and performance management solutions to
the Collision Repair and Property & Casualty claims industries, today
announced the launch of Mitchell RepairCenter, the industry's first Shop
Workspace. Building on the strength of its market leading business
management systems, repair information content, and customer satisfaction
services functionality, Mitchell RepairCenter represents the first of a new
class of software solutions -- the Shop Workspace -- that will transform
how repair shops run their business for years to come. The Mitchell
RepairCenter takes collision repair software solutions far beyond current
offerings, giving shops the ability to manage the repair, the customer, and
the business, all from within their own personalized workspace. Collision
repairers are invited to design their own Shop Workspace firsthand at
Mitchell's Booth #N3087 during NACE at the Mandalay Bay Convention Center
in Las Vegas from November 5th-7th or visit www.mitchell.com for more
details.
Mitchell RepairCenter enables shops to manage their business their way and
dramatically improves how the collision repair industry purchases and puts
software to work in their shop. Shops of all sizes will build their own
Workspace by selecting from over 30 comprehensive modules that span the
three key areas upon which great shops focus: the repair, the customer, and
the business.
"We truly believe every shop will benefit significantly from Mitchell
RepairCenter, so as a part of this exciting new release we are announcing
that we will offer Mitchell RepairCenter QuickStart free of charge to the
market. Beginning December 1st, the entire collision repair market can
download Mitchell RepairCenter QuickStart for free and immediately put it
to work for their shop," says Jason Bertellotti, Mitchell's Vice President
of Repair Solutions. Mitchell RepairCenter QuickStart will deliver
immediate value to shops through RC Statusing (track and communicate repair
status to customers and partners), RC TechAdvisor (detailed repair
procedures for GM, Chrysler, and Ford), RC Customer Experience Management
(access to advanced CSI reporting), and RC Estimating Integration
(automated Repair Order generation from all major estimating solutions).
Mitchell RepairCenter QuickStart can be downloaded by any collision repair
shop at no charge starting on December 1st by visiting
www.mitchellrepaircenter.com.
Mitchell RepairCenter creates the complete, customer-focused, repair order
centric shop. With functionality within the following areas of operation --
Opportunity Tracking and Follow-Up, Financial Management, Customer
Experience Management, Repair Procedures Management, Imaging and Paperless
Office, Production Management, Parts Management, Labor Control and
Estimating -- Mitchell RepairCenter keeps shops focused on exceeding their
customers' expectations. Mitchell RepairCenter sets new standards for
collision repair shops, not only by offering an overall repair-centric
solution, but by delivering an industry first: a Shop Workspace that gives
all collision repair shops real product choice and reduces overall cost of
ownership.
About Mitchell RepairCenter
Mitchell RepairCenter equips repair shops to control and manage day-to-day
operations from a single Workspace location. Mitchell RepairCenter's repair
and opportunity management capabilities help close more business, identify
bottlenecks and improve productivity to maximize the number of jobs shops
can profitably handle at any given time. Its integrated accounting modules
help to improve cash flow and track parts purchasing and credit, while key
performance indicators roll up into dashboard viewing for easy, real-time
analysis.
Mitchell RepairCenter is a shop's single, integrated access point for the
critical repair procedure data that technicians need to overcome unique
repair challenges posed by today's complex vehicle designs, in a safe and
efficient manner.
Comprehensive customer experience management tools built within Mitchell
RepairCenter improve customer loyalty, helping shops earn high customer
satisfaction marks and increased referral business.
New features include online production management and repair status updates
from a new Mitchell-hosted Website or via smartphone.
"Mitchell continues to drive technology innovation within the collision
repair market to help shops reach their maximum performance. Guided by our
core philosophy -- It's Your Shop. It's Your Workspace™ -- the Mitchell
RepairCenter will redefine how shops manage their business for years to
come," says Bertellotti.
About Mitchell International, Inc.
Mitchell International (www.mitchell.com) is a leading provider of
information and workflow solutions to the Automotive Collision Repair and
Property & Casualty Insurance Claims industries. The company's
comprehensive solution portfolio streamlines the entire auto physical
damage, bodily injury and workers' compensation claims processes. Mitchell
enables millions of electronic transactions between more than 30,000
business partners each month to enhance partner productivity,
profitability, and customer satisfaction.