Source: Mattersight Corporation

eLoyalty Board Approves Cash Dividend for Series B Preferred Stock

LAKE FOREST, IL--(Marketwire - December 11, 2009) - The Board of Directors of eLoyalty Corporation (NASDAQ: ELOY), a leading Integrated Contact Solutions and Behavioral Analytics™ Service and solutions company, declared a cash dividend of $0.1785 per share on its 7% Series B convertible preferred stock (Series B stock), payable on January 4, 2010 to record stockholders as of the close of business on December 18, 2009. This dividend represents the regular semi-annual dividend for the period from July 1, 2009 through December 31, 2009. The aggregate amount of this dividend payment will be approximately $645,000. The dividend accrued for the period from July 1, 2008 through December 31, 2008 will not be paid at this time.

About eLoyalty

eLoyalty enables its customers to achieve breakthrough results with revolutionary analytics and implementation of advanced VoIP applications. eLoyalty's principal offerings include the Behavioral Analytics™ Service and Integrated Contact Solutions (ICS).

Contact Information: Contact: eLoyalty Corporation Bill Noon Vice President, Chief Financial Officer (847) 582-7019