BOSTON, MA--(Marketwire - February 11, 2010) - "
Quality and Compliance Management: A 2010 Roadmap for the Life Sciences," the latest research by
Aberdeen Group, a Harte-Hanks Company
(
NYSE:
HHS), has correlated specific business capabilities and technology
enablers to higher operational performance. For the purposes of this study,
Aberdeen has evaluated and classified manufacturers based on four key
metrics. Top performers are performing at the following levels:
-- 99% products in compliance
-- 98% complete and on-time shipments
-- 89% Overall Equipment Efficiency (OEE)
-- Two hours track and trace response time
Commenting on the release of this research, Matthew Littlefield, Senior
Research Analyst states, "After conducting this research, some of the most
interesting and impactful findings were around our Best-in-Class metrics.
It turns out that life sciences manufacturers may not be doing as well as
we might have thought. In fact, life sciences manufacturers are only barely
on par with the Industry Average for the metrics benchmarked, including on
time and complete shipments, OEE, production compliance, and track and
trace response time. This then begs the question; shouldn't life sciences
manufacturers be leading the way when it comes to quality and compliance as
they once did as early adopters of quality and compliance management
systems. At the highest level, answering this question and providing a road
map to reaffirming this leadership position is exactly what our research
has accomplished."
A complimentary copy of this report is now available and to obtain a copy
please visit:
http://www.aberdeen.com/link/sponsor.asp?cid=6318
Visit
Research.Aberdeen.com for
additional access to complimentary
Manufacturing Research.
About Aberdeen Group, a Harte-Hanks Company
Aberdeen provides fact-based research and market intelligence that delivers
demonstrable results. Having queried more than 30,000 companies in the
past two years, Aberdeen is positioned to educate users to action: driving
market awareness, creating demand, enabling sales, and delivering
meaningful return-on-investment analysis. As the trusted advisor to the
global technology markets, corporations turn to Aberdeen for insights that
drive decisions.
As a Harte-Hanks Company, Aberdeen plays a key role of putting content in
context for the global direct and targeted marketing company. Aberdeen's
analytical and independent view of the "customer optimization" process of
Harte-Hanks (Information - Opportunity - Insight - Engagement -
Interaction) extends the client value and accentuates the strategic role
Harte-Hanks brings to the market. For additional information, visit
Aberdeen or call (617) 854-5200, or to
learn more about
Harte-Hanks,
call (800) 456-9748.
© 2010 Aberdeen Group, Inc., a Harte-Hanks Company
451 D Street, Suite 710
Boston, Massachusetts 02210-1928
Telephone: (617) 854-5200
Fax: (617) 723-7897
www.aberdeen.com