Contact Information: Contacts: Shelly Lucas ASG Software Solutions 239.435.2284 shelly.lucas@asg.com Kristen Dattoli-Orfanos Lois, Paul and Partners 781.782.5852 kristen_orfanos@lpp.com
ASG Software Solutions Changes the Discovery Landscape
ASG-DDM(TM) Avoids Production Incidents and "Rip-and-Replace" Costs With Automated Discovery of New and Existing Assets, Applications, and Relationship Configurations
| Source: ASG Software
NAPLES, FL--(Marketwire - February 23, 2010) - ASG Software
Solutions, the originator of ASG's
Business Service Portfolio™ (BSP) and a worldwide leader in business
solutions for global enterprises, today announced the release of
ASG-Discovery and Dependency Mapping™ (ASG-DDM™), a vendor-agnostic,
affordable solution that automates the process of detecting and maintaining
configuration data in the face of constant change.
As part of ASG's 2010 Service
Support Strategy, ASG-DDM helps enterprises maximize the value of their
existing service support investments by increasing visibility into
networked devices, custom and packaged applications, and overall business
processes, along with their interdependencies. This insight, combined with
ongoing discovery, arms IT managers with the accurate information they need
to minimize service outages, manage configuration changes, and evaluate
software lifecycles.
News Facts
-- According to Enterprise Management Associates (EMA), change drives
between 20 and 30 percent of production incidents in highly mature
companies with a conservative approach to change.
Source: ASG-Discovery and Dependency Mapping (ASG-DDM): Automating Data
Collection for Change and Configuration Management, EMA, 2010.
-- EMA research shows that the average large financial services company
executes between 1,000 and 2,000 change requests per month, excluding
routine changes such as password change and job control language (JCL)
requests.
Source: ASG-Discovery and Dependency Mapping (ASG-DDM): Automating Data
Collection for Change and Configuration Management, EMA, 2010.
Quotes
Julie Craig, Research Director, EMA
"One of the key motivations for implementing configuration management lies
in enabling IT specialists to predict the impact of change. This is one of
the major benefits of ASG-DDM. ASG-DDM automates the process of
discovering, maintaining, and modeling applications, underlying artifacts,
and interdependencies. It creates a comprehensive model that clearly shows
the impact of a potential change on production systems, eliminating
guesswork and errors."
Supporting Resources
Solution Sheet
ASG-DDM
Solution Brief
ASG-DDM: Automating Data Collection for Change
and Configuration Management by EMA
About ASG | www.asg.com
ASG provides software solutions to more than 85 percent of the world's
largest companies. Through its comprehensive Business Service Management
(BSM) solution, Business Service Portfolio™, ASG is an established BSM
provider with a strong heritage in
metadata management;
information management;
applications management;
infrastructure,
performance and
operations management; and service and support technologies. ASG
enables clients to reduce costs, improve business-service delivery, and
reduce risks. Founded in 1986, ASG is a privately held company based in
Naples, Florida, USA, with more than 90 offices worldwide.