BASKING RIDGE, NJ--(Marketwire - April 16, 2010) -  Avaya, a leading global provider of business communications systems, applications and services today announced that it has received the 2009 Verizon Supplier Excellence Award for Large Enterprise Solutions. The award was recently announced at Verizon's Operations Center in Basking Ridge, N.J.

The Verizon Supplier Excellence Awards highlight companies that support Verizon's commitment to continuous improvement of quality and service to its customers through a passion for excellence. Criteria for winning includes: quality of service, year over year growth, a commitment to supplier diversity, meeting and exceeding performance metrics, providing cost management solutions and excellent customer service.

Avaya received the Verizon Supplier Excellence award for Large Enterprise Solutions, based on the company's track record for delivering and supporting comprehensive unified communications and contact center solutions that advance Verizon customers' businesses.

"Delivering the best customer experience is a top priority for Verizon, so we expect the highest quality service from our vendors, which keeps us focused on the business of serving our customers," said Mariano Legaz, Verizon vice president - supply chain services. "Avaya is among 11 vendors that have received a 2009 Verizon Supplier Excellence Award for delivering advanced products and services and for consistently demonstrating a commitment to excellence."

"Avaya and Verizon have witnessed significant growth in our relationship in the past few years -- a feat accomplished by the willingness to listen to the customer and to each other," said Sandy Preizler, vice president, Service Providers and System Integrator Channels, Avaya. "Now, with Avaya Aura and our acquisition of Nortel, we look forward to continuing our mutually beneficial relationship."

About Avaya
Avaya is a global leader in enterprise communications systems. The company provides unified communications, contact centers, and related services directly and through its channel partners to leading businesses and organizations around the world. Enterprises of all sizes depend on Avaya for state-of-the-art communications that improve efficiency, collaboration, customer service and competitiveness. For more information please visit www.avaya.com.

Contact Information:

Contact:
Deb Kline
Avaya
908-953-6179
klined@avaya.com