HONOLULU, HI and NEW YORK, NY--(Marketwire - May 18, 2010) - BlueWave Technology's flagship claim management system for property/casualty insurance companies, PipelineClaims, was recently reviewed in a report about insurance claim systems published by Novarica, a New York-based research and advisory firm specializing in financial services.
The Vendor Solution Review (VSR), written by Novarica Insurance Principal Karlyn Carnahan, profiles BlueWave Technology's PipelineClaims in 13 pages, complete with details about the solution's functionality and BlueWave Technology's existing client base.
"The solution [PipelineClaims] has a lot going for it," states the report. "The solution has a great deal of functionality out of the box, including a well-designed user interface built around the claim process from the adjuster perspective."
Additionally, the report cites PipelineClaims' ease of configuration, flexible architecture, and affordable price. The report also notes BlueWave Technology has a "robust roadmap for enhancement."
"Modernizing claim systems is critical for any insurance organization looking to be competitive and supply outstanding customer service that can become a key differentiator," said Carnahan. "Based on data provided by BlueWave Technology, interviews with the company's existing clients and additional Novarica research, I believe PipelineClaims is well-suited for those small to mid-size carriers that need a modern, easily-configurable claims solution. PipelineClaims comes out of the box with an excellent base of functionality and top-notch staff support from the BlueWave team."
"We are very pleased that this Novarica report identifies many of the key differentiators and strong selling points for PipelineClaims," said Riki Fujitani, president and CEO of BlueWave Technology. "PipelineClaims was designed with the small to mid-size carrier in mind. We wanted to create a flexible, price-sensitive option for those carriers looking for all the functionality and control of more expensive solutions."
About BlueWave Technology
BlueWave Technology, developer of PipelineClaims, a state-of-the-art, browser-based, technology solution that combines core claims administration capabilities with business process management (BPM) and configurable business rules, offers rich functionality to help property/casualty insurance companies, third-party administrators (TPAs), and self-insured organizations improve customer service, enhance profitability, drive down claim costs and increase customer retention rates through modern technology with the lowest total cost of ownership (TCO) available in the insurance industry today. For more information about BlueWave Technology or PipelineClaims, please contact Renata Bell at 808-227-5043 or rbell@bluewave-technology.com.
About Novarica
Novarica provides information, insights, and perspective on markets, operations, and technology to financial services and insurance executives and project teams. The company delivers its service through published research, retained advisory services, and project-based consulting. Novarica's research includes market and trend analyses, best practices research, case studies, and independent analyses of insurance software vendors including the Novarica Market Navigators™ and Novarica ACE (Average Customer Experience) Rankings. Novarica is a division of Novantas, LLC, the leading management consultancy and information services provider for the financial services industries. For more information about Novarica or this report, please call 212-419-2520, or visit the Novarica website at www.novarica.com.
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