RENO, NV--(Marketwire - May 26, 2010) -  Synergy Research Group announces the publication of Q1 2010 Enterprise Voice market shares. The worldwide market for Enterprise Voice totaled $2.4 billion in Q1 2010. Latin America and APAC posted the largest increases. The US and China were somewhat flat with 1% growth. EMEA was the only major region to post a decline.

Year over year, the worldwide Enterprise Telephony market grew only 3 percent. However when looking deeper into regional numbers, we see some standout countries posting strong double-digit growth. For example, in APAC, India and Taiwan posted 32.8% and 27.7% growth, respectively and in Western Europe the UK experienced strongest results with 24.4% year-over-year growth.

Top Country Growth- WW Enterprise Telephony Revenue Q1 2010

  Rankings   Y-Y Increases
India 1   32.8%
Taiwan 2   27.7%
UK 3   24.4%
Mexico 4   17.5%
Brazil 5   13.1%

"With the recovering economic environment some vendors fared better than others navigating through increased competition and conservative customer spending," said Jeremy Duke, Principal Analyst and Founder, Synergy Research Group. "The effects of strong country growth, where vendors had a strong presence, was a significant contributor to vendor performance in the quarter."

Western European vendors that were negatively impacted by this trend included Aastra, Alcatel-Lucent, and Siemens showing year over year decreases. In contrast, both Cisco and Avaya, gained share and drove strong revenue growth in Q1 2010.

Top Market Share Rankings- WW Enterprise Telephony Revenue Q1 2010

  Rankings   Y-Y Change
Cisco 1   +38.2%
Avaya 2   +43.0%
NEC 3   -1.7%
Siemens 4   -3.1%
Alcatel-Lucent 5   -1.3%

Other vendors gaining share in the quarter included Mitel, Panasonic, ShoreTel, and Toshiba.

About Synergy Research Group

Synergy Research Group ( is a market research leader providing market intelligence to the telecom, mobile, and networking industries. Synergy's market research is available over an innovative cloud-based database, Synergy Interactive Analysis (SIA). To view Synergy's SIA web demo, visit

Contact Information:

For more information:
Heather Gallo
Synergy Research Group
+1 775-852-3330 ext 101