DETROIT, Aug. 17, 2010 (GLOBE NEWSWIRE) -- Gomez, the web performance division of Compuware Corporation (Nasdaq:CPWR), today launched new U.S. Retail Banking Web and mobile industry benchmarks that provide the most comprehensive and unbiased view of the state of web and mobile site performance.
Gomez's U.S. Retail Banking web and mobile performance benchmarks--recognized as an industry standard for measuring web and mobile performance against key competitors and industry leaders--have been expanded to include metrics from more dimensions to provide a more comprehensive and insightful view of web and mobile performance. These multiple dimensions are also aggregated into a single, overall rank for the U.S. Retail Banking Web and Mobile Performance Indices. This "rank of ranks" is the first in the industry to consolidate multiple tests, providing retail banks with a single rank to quickly compare their performance to top competitors and industry leaders.
The Gomez U.S. Retail Banking web and mobile benchmarks now include:
- US Banking Account Details Business Process Benchmark--measures the response time, success rate, and consistency of a typical multistep processes, reviewing bank account summary and details.
- US Banking Home Page Benchmark (Internet Explorer)--measures the response time, success rate, and consistency of a home page using an Internet Explorer browser agent.
- US Banking Home Page Benchmark (Last Mile)--measures the response time, success rate, and consistency of a home page as experienced by real consumer-grade computers connected via high broadband at the "edge of the Internet."
- US Mobile Banking Home Page Benchmarks--measures the performance of mobile-specific versions of bank websites. Each benchmark consists of measurements taken by one of four carrier and device combinations: AT&T – iPhone, Sprint – HTC Hero, T-Mobile – HTC Dream and Verizon - Droid.
"Today's retail banks are challenged to provide comprehensive, customizable, dynamic web and mobile sites that are also extraordinarily fast and seamless," said Matt Poepsel, VP Performance Strategies, Gomez. "The "rank of ranks" website and mobile indices, which establish a new industry standard for delivering superior web experiences, are the first in the industry to provide retail banks with a fast, top-line view into how their web or mobile sites are performing across multiple dimensions in comparison to their competitors."
Gomez has doubled the number of global web performance benchmarks it has published for over ten years to more than 100 that include more than 2,000 companies in dozens of industries. Gomez web benchmarks involve testing the websites of target companies using a subset of the Gomez Network, which features more than 150 high-bandwidth "backbone" locations and more than 150,000 actual end-user "Last Mile" locations around the world. Gomez Mobile benchmarks test mobile-specific versions of target websites. These are typically "streamlined" versions of websites that were created specifically with the mobile form factor and throughput speeds in mind. Gomez Business Process benchmarks measure typical multistep processes--such as purchasing a product or performing a stock trade-- across major brands in the same industry. For more details on Gomez benchmark methodology, go to: http://www.gomez.com/benchmarks/methodology/.
About Compuware Gomez
Gomez, the web performance division of Compuware, provides the industry's leading solutions for optimizing the performance, availability, and quality of web and mobile applications. The on-demand Gomez platform integrates solutions for web load testing, web performance management, web cross-browser testing, and web performance business analysis that test and measure web and mobile applications from the "outside-in" – across all users, browsers, devices, and geographies – using a global network of over 150,000 locations. When combined with Compuware Vantage, Gomez offers the industry's only solution for optimizing application performance across the Enterprise and the Internet. Over 3,000 customers worldwide, ranging from small companies to large enterprises – including 12 of the top 20 most visited U.S. websites – use Gomez solutions to increase revenue, build brand loyalty and decrease costs.
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Compuware Corporation
Founded in 1973, Compuware provides software, experts and best practices to ensure applications work well and deliver business value. Compuware solutions optimize application performance across the Enterprise and the Internet for leading organizations around the world, including 46 of the top 50 Fortune 500 companies and 12 of the top 20 most visited U.S. web sites. Learn more at: http://www.compuware.com.
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