SAN FRANCISCO, CA--(Marketwire - August 31, 2010) -  VMworld 2010

Enabling the Cloud Computing Business Model

  • Zuora, the on-demand subscription management and commerce leader, today at VMworld 2010 in San Francisco, announced an integrated technology strategy for developing solutions based on VMware solutions.
  • As part of this strategy, Zuora is introducing Z-Commerce for the Cloud - VMware Edition, a new solution specifically for VMware's service provider community that combines VMware vCloud™ Director and VMware vCenter™ Chargeback with the power of Zuora's Z-Commerce for the Cloud platform. Z-Commerce for the Cloud - VMware Edition enables service providers, managed hosting providers and cloud companies to deploy their solutions faster, to support new cloud usage and pay-as-you-go pricing models and to automate subscription management and on-demand commerce.
  • Z-Commerce for the Cloud - VMware Edition is an extension of Zuora's recently announced cloud product and is based on Zuora's industry-leading on-demand subscription billing and commerce platform. As a pioneer of usage-based pricing models in the enterprise, Zuora extended its platform based on work with cloud and service providers including Bluelock, Cloud Central, EMC, IC&S, Nu-b, Tata and Zetta whom have successfully deployed Zuora's platform for their cloud business model. Prior to Zuora, these cloud and service providers could not support the new business models needed in cloud computing such as usage and pay-as-you-go pricing as their existing infrastructures were built for one-time and perpetual pricing models. 
  • Zuora offers VMware vCloud-powered Service Providers more than just billing technology -- it also brings best practices to every step of designing, deploying and operating a successful subscription business. Whether it's Zuora's experience in how to price and package to maximize revenue, how to develop metrics for a recurring revenue business, or how to optimize back-end payment operations, Zuora can help cloud and service providers minimize technical, financial and operational risk.

Enabling Service Providers to Meter, Price and Bill Their Customers

  • VMware vCloud Director delivers infrastructure-as-a-service by (1) pooling compute, storage, and networking resources into secure multitenant clouds and (2) enabling self-service access with automated provisioning, service catalogues, and user-friendly portals. As service providers deploy VMware vCloud Director, they need the flexibility and agility to accurately bill and invoice their customers based on the different cost models configured and supported in VMware vCloud Director and through VMware vCenter Chargeback.
  • Z-Commerce for the Cloud - VMware Edition is a complete solution that integrates VMware vCloud Director and VMware vCenter Chargeback with Zuora's subscription commerce platform. This includes out-of-the-box support for the VMware's Allocation pool, Reservation pool and Pay-as-you-Go cost models; the ability to meter, price and bill for any type of cloud consumption unit (e.g. GB, MB, TB, CPU, etc); and an ability to synchronize data usage data in real-time or on a scheduled basis. 
  • Z-Commerce for the Cloud - VMware Edition enables service providers to accelerate the time-to-market and time-to-revenue with minimal development and configuration. Service providers can quickly and accurately synchronize accounts, subscriptions, and usage events in real time to automate metering, pricing and billing for their full spectrum of products, bundles, and configurations. Key capabilities include:
    • Fully integrated into Zuora's Z-Billing application,
    • Out-of-the-box support for VMware's cost models -- Allocation-pool, Reservation-pool and Pay-as-you-Go,
    • Ability to synchronize usage data in real-time or a scheduled basis,
    • Complete customer view of account and subscription details,
    • Complete history of usage data against customer,
    • Complete history and audit trail of sync data, 
    • Built-in data mapping and error logic for duplicates to ensure data integrity,
    • Ability to generate invoices with breakdown of cost model and usage data,
    • Support for multiple and customizable invoice templates,
    • Ability to charge credit cards, debit cards, PayPal, ACH and wire transfer, 
    • Out-of-the-box support for PayPal, Cybersource, Authorize.Net, Litle, and Chase Paymentech, and
    • Out-of-the-box support for bi-directional integration to Salesforce CRM.

Leading Service Providers Endorse VMware and Zuora's Strategy

  • "As a leader in enterprise technology solutions for companies of all sizes, we've seen increased demand by enterprises who want to deploy metered and pay-as-you-go cloud solutions," says Vince Conroy, Chief Technology Officer of Fusion Storm. "By providing customers with a billing and metering platform that is pre-integrated with VMware's vCloud™ Director, Zuora is delivering a critical component for service providers to get to market fast with the flexibility required for our cloud customers."

Partner Commentary

  • "We are pleased to see Zuora deliver support for VMware vCloud™ Director and VMware vCenter™ Chargeback in its Z-Commerce for the Cloud - VMware Edition," said Dan Chu, vice president, cloud infrastructure and services, VMware. "It is essential for VMware vCloud Service Providers to be able to accelerate their time to revenue and support flexible payment methods for their customers. Zuora's support will help new and existing VMware vCloud-powered providers monetize their services."
  • "VMware has been a leader in providing innovative infrastructure solutions for growing cloud business models," said Zuora President Shawn Price. "By combining the industry leadership of VMware and Zuora, we're addressing the unique billing and subscription requirements of the cloud to enable service providers to build new, dynamic business models that respond to this market's rapidly growing demand."

Additional Resources

About Zuora, Inc.
Zuora's subscription billing and commerce platform changes the way subscription businesses manage and sell to customers, allowing them to bring new products to market in less time, with more flexibility and less hassle. Zuora customers are up and running within 90 days and often recognize 200% ROI within weeks. Zuora is built from the ground up by SaaS industry visionaries and veterans from, WebEx, Accenture, Google, eBay, Oracle and Vitria. Zuora customers include Reed Business Information, Coremetrics, InsideView, Marketo, Ricoh,, Xactly, Cloud Central and EMC.

To learn more about Zuora, please visit

VMware, VMware vCenter, VMware vCloud and VMworld are registered trademarks and/or trademarks of VMware, Inc. in the United States and/or other jurisdictions. The use of the word "partner" or "partnership" does not imply a legal partnership relationship between VMware and any other company.

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Media Contacts
Bronwyn Saglimbeni
Reidy Communications for Zuora