BOSTON, MA--(Marketwire - October 13, 2010) -  Between August and September 2010, Aberdeen, a Harte-Hanks Company (NYSE: HHS), surveyed 136 companies documenting their processes and capabilities regarding Global Trade Management. The Aberdeen Group report, Global Trade Management: Strategies for Mastering Trade Compliance and Supply Chain Complexity, reveals that trade compliance teams are actively revamping and augmenting their Global Trade Management (GTM) and specifically their Global Trade Compliance (GTC) programs to stay current with supply and demand fluctuations, growing global operations, increasing operational complexity and risk, and trade lane changes.

"Regarding growth and complexity in global trade operations, we can see that changes in trade lanes, shifts in trade volume and increases in overall supply chain complexity have combined to place a renewed focus on the concept of global trade management and compliance," explained Bob Heaney, Senior Research Analyst of Supply Chain Management at Aberdeen.

This study demonstrates that the top companies and more highly "automated" companies have a higher success in delivering to both better cost and service metrics. Leading companies also understand that the active participation of the C-level executive drives superior performance. By taking a more strategic view of trade compliance, these leading companies have demonstrated that they understood both costs and risks.

"There is no silver bullet for a successful GTM/GTC program -- it is a combination of excellence in the areas of access, enablement internally and externally, process/technology, and proactive planning and execution. When these things are aligned, in proper combination, they yield superior results," explained Bob Heaney, Senior Research Analyst of Supply Chain Management at Aberdeen.

A complimentary copy of this report is made available due in part by the following underwriters: Integration Point, LOG-NET, Management Dynamics, Questaweb. To obtain a complimentary copy of the report, visit:

Find out where your company's sales and operations planning capabilities rank among the top performing companies. Take our Global Trade Management Assessment Tool: 

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About Aberdeen Group, a Harte-Hanks Company
Aberdeen provides fact-based research and market intelligence that delivers demonstrable results. Having queried more than 30,000 companies in the past two years, Aberdeen is positioned to educate users to action: driving market awareness, creating demand, enabling sales, and delivering meaningful return-on-investment analysis. As the trusted advisor to the global technology markets, corporations turn to Aberdeen for insights that drive decisions.

As a Harte-Hanks Company, Aberdeen plays a key role of putting content in context for the global direct and targeted marketing company. Aberdeen's analytical and independent view of the "customer optimization" process of Harte-Hanks (Information - Opportunity - Insight - Engagement - Interaction) extends the client value and accentuates the strategic role Harte-Hanks brings to the market. For additional information, visit Aberdeen or call (617) 854-5200, or to learn more about Harte-Hanks, call (800) 456-9748.

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