PALO ALTO, CA--(Marketwire - December 1, 2010) - The Radicati Group, Inc.'s latest study, "Business User Survey, 2010," examines the use of a broad set of email, IM, Social Networks and other technologies in both business and consumer contexts.

On average, business users send 33 email messages per day, and receive approximately 72 email messages per day in 2010, an average of 14 emails per day include attachments. Business Social Networks have found greater penetration with business users over the past year, with the broad majority of survey respondents indicating that they use Business Social Networks in the workplace. However, only 20% of respondents felt that the use of Social Networking sites at work has reduced the amount of email they send and received.

Spam continues to be a problem, with business users indicating that 19% of emails they receive in their inbox is spam in 2010.

Instant Messaging is also growing in popularity with business users, with 74% of survey respondents indicating that their company has a company-sanctioned IM solution for all employees to use.

To order a copy of the study, or for additional information about our market research, please contact Todd Yamasaki at (650) 322-8059, or visit our web site at

About The Radicati Group, Inc.

The Radicati Group is a leading technology research and advisory firm focused on all aspects of email, security, email archiving, regulatory compliance, wireless technologies, web services, instant messaging, unified communications, social networking, and more. The company provides both quantitative and qualitative information, including detailed market size, installed base and forecast information on a worldwide basis, as well as detailed country breakouts.

The Radicati Group works with corporate organizations to assist in the selection of the right products and technologies to support their business needs, as well as with vendors to define the best strategic direction for their products. We also work with investment firms on a worldwide basis to help identify new investment opportunities.

The Radicati Group, Inc. is headquartered in Palo Alto, CA, with offices in London, UK.

Contact Information:

Todd Yamasaki
The Radicati Group, Inc.
(650) 322-8059
Email Contact