ORLANDO, FL--(Marketwire - February 28, 2011) - Nectar Services Corp. announced at Enterprise Connect that the Aura Alliance, an international group of Avaya Business Partners, working together as a single organization to provide global support for multi-national enterprises, has selected Nectar's Converged Management Platform (CMP). CMP enables Alliance members to remotely monitor and manage the administration of global Avaya implementations in approximately 70 countries.

Nectar is a software firm specializing in managed services technologies for voice and data networks, and is a wholly owned subsidiary of Juma Technology Corp (OTCBB: JUMT). 

Established in 2010, the Aura Alliance brings distributed enterprise 24/7/365 "follow the sun" coverage and the proven capabilities of partners who have the skills required to design, implement and maintain global communications environments based on the Avaya Aura Communication Manager.

The Aura Alliance brings together Avaya expert partners in countries in every region, including the Americas, Europe, Middle East and Africa, Asia and the Pacific, and through its relationship with Nectar offers a remote monitoring service providing:

  • Global visibility into both the voice & data networks for distributed organizations
  • Quality of Service (QoS) and Service Level Agreement (SLA) monitoring and reporting
  • Correlation of network issues with real business processes
  • Reduced problem-resolution timeframes to keep business operating smoothly
  • Reduced management burden on internal staff

"The value created through the Alliance when its Members are able to monitor and manage Avaya Communications Manager based networks is tremendous," said Anthony Servidio, CEO, Nectar. "We are extremely proud to have been selected by the Alliance, which represents many of the finest voice and data service providers in the world. Their confidence in our solution, and the confidence of large enterprises that see the benefit in having partners who understand the importance of keeping networks up and running without fail, further drives us to continue in our mission to provide the best possible technology and service."

"The economic crisis of recent years has contributed to a wave of mergers and acquisitions. In response, many global businesses are expanding, relocating and, at the same time, taking the opportunity to capitalize on advantages offered by new technology," said Tony Parish, founder of the Alliance and Managing Director of G3 Telecommunications Plc, one of the world's top voice and data network service providers to global enterprises. "The Aura Alliance takes a fresh, new approach to fulfilling the service levels expected from this increasingly demanding market and is very pleased to have the CMP platform as a powerful Software-as-a-Service enabler." 

One of the unique ways the Nectar-powered Aura Alliance Converged Management Platform enhances the support for Aura Alliance customers is by providing real-time, service affecting information to the global service provider, the local response team, and the enterprise customer simultaneously. This apprises all parties immediately of problems affecting the enterprise business anywhere in the world. Other key features include:

  • Business Process Impact Views & Real-time Dashboards
  • Multi-point monitoring
  • Voice & Data Bandwidth Utilization & Reporting
  • Synthetic Voice & Data traffic emulation for proactive LAN/WAN assessments 
  • Advanced reporting
  • Voice Quality (QoS)
  • SLA Monitoring & Reporting
  • Availability & Performance Monitoring
  • Centralized Inventory Service

The Aura Alliance recently announced they implemented a streamlined solution for Discovery Communication, who selected the Alliance to support expansion through Europe and emerging markets. Discovery Communications is the world's most popular nonfiction media company reaching more than 1.5 billion cumulative subscribers in over 180 countries. With more than 100 worldwide networks, Discovery also offers a range of educational products and services, and a diverse portfolio of digital media services. For more information on this case study, please visit http://www.auraalliance.com/content/aura-streamlines-discovery-channel

About Nectar Services Corp (www.nectarcorp.com)
Nectar Services Corp. is an IP communications software firm specializing in managed services for voice and data networks. Nectar, a wholly-owned subsidiary of Juma Technology Corp (OTCBB: JUMT), maintains a suite of service platforms: the Converged Management Platform (CMP) and Enterprise Session Management (ESM). The Nectar offerings preserve investments in existing telecommunications systems while transitioning to IP, and provide advanced monitoring and management for complex networks. These innovative solutions deliver significant cost savings, inherent business continuity, intelligent call routing and the centralization of both applications and management. Follow us on Twitter: www.twitter.com/nectarcorp.

About Aura Alliance (www.auraalliance.com)
The Aura Alliance is a highly coordinated international group of Avaya Business Partners, working together as a single organization to provide global support for multi-national enterprises, The Aura Alliance is unique in its approach to managing multinational projects, with contractual commitments, product development programs, global coverage, its Converged Management Platform (CMP), and continual interaction amongst the most successful Avaya channel partners across more than 70 countries. Follow us on Twitter: www.twitter.com/auraalliance.

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