BOSTON, MA--(Marketwire - March 9, 2011) - A new report by Aberdeen Group, a Harte-Hanks Company (NYSE: HHS), "Operational Intelligence: Aligning Plant and Corporate IT" reveals how the most mature companies unlock the value of real-time manufacturing data by bringing together corporate and plant IT environments with new technology enablers and system architectures. 

For the purposes of this study, Aberdeen has evaluated and classified manufacturers based on four key criteria. Top performers are performing at the following levels:

  • 94% Success with New Product Introductions

  • 94% Complete and On-Time Shipments

  • 89% Overall Equipment Efficiency (OEE)

  • +6% Operating Margin vs. Corporate Plan 

The role and responsibilities of the Chief Information Officer (CIO) has changed immensely over the past decade. New tools sets, architectures, and standards have allowed IT organizations to have a much more collaborative environment between IT and many Line of Business (LOB) executives. "Unfortunately, in many cases, these changes have not made it all the way down to the shop floor," explains Matthew Littlefield, senior research analyst, Aberdeen. "On the upside, the number one organizational change companies are planning on making over the next 12 months is creating collaboration between IT and manufacturing organizations." Indeed, many companies are at a major cross road regarding the deployment of software in manufacturing and the decisions they make today will greatly impact the firm for years to come. Readers can use this report to understand the lessons learned from the top performers while avoiding the pain points and obstacles encountered by their peers.

A complimentary copy of this report is made available due in part by the following underwriters: Apriso, Plex Systems, and SAP. To obtain a complimentary copy of the report, visit:  

Visit for additional access to complimentary Manufacturing Research.

About Aberdeen Group, a Harte-Hanks Company

Aberdeen provides fact-based research and market intelligence that delivers demonstrable results. Having queried more than 30,000 companies in the past two years, Aberdeen is positioned to educate users to action: driving market awareness, creating demand, enabling sales, and delivering meaningful return-on-investment analysis. As the trusted advisor to the global technology markets, corporations turn to Aberdeen for insights that drive decisions.

As a Harte-Hanks Company, Aberdeen plays a key role of putting content in context for the global direct and targeted marketing company. Aberdeen's analytical and independent view of the "customer optimization" process of Harte-Hanks (Information - Opportunity - Insight - Engagement - Interaction) extends the client value and accentuates the strategic role Harte-Hanks brings to the market. For additional information, visit Aberdeen or call (617) 854-5200, or to learn more about Harte-Hanks, call (800) 456-9748.

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