LINCOLN, NE--(Marketwire - Jul 14, 2011) - Learn the strategies behind UCLA Health System's "Prescription for Excellence" with bestselling author Joseph Michelli, and UCLA leaders Mark Speare and Robin Ludewig. In his latest bestseller, Michelli provides an inside look at an organization that has become the envy of its industry -- and explains how you can dominate your own industry by using the same approach. This webinar will provide attendees the opportunity to ask these industry leaders questions and provide more details around UCLA's five principled approach to excellence.

Whether it is a health care organization, a financial institution or a neighborhood hair salon, good business begins and ends with customer connection. When all workers in an organization focus on providing an excellent patient/customer experience for those they service, success inevitably follows.

Sign up today at to learn UCLA Health System's "Prescription for Excellence!"

UCLA Health System's "Prescription for Excellence"
Thursday, July 21
Noon CST

Presented by:
Talent Plus

Joseph Michelli
bestselling author, speaker and consultant

Mark Speare
senior associate director, Patient Affairs, Marketing and Human Resources at UCLA


Robin Ludewig
director of Staffing and Workforce Planning at UCLA

For more information about Talent Plus' work in health care, visit

Through Talent Plus' talent-based interviews and assessments, hiring managers can focus on the talent of an individual for a particular role -- from front line to senior leadership. Through careful selection based upon the talent (a person's capacity for near perfect performance) and casting that talent in the right role, provided with coaching and development -- health care organizations have found they are able to see a direct impact to the bottom line as well as improving patient satisfaction and employee engagement -- resulting in reduced turnover and improved patient care and outcomes.

Talent Plus is an internationally recognized management and consulting firm with over 200 clients in 20 countries delivering interviews in more than 20 languages. Through decades of studying over 4 million successful people at all organizational levels within hundreds of companies and organizations, Talent Plus has developed scientific, talent-based tools to assist client organizations in the areas of selection, development, retention, mentoring, evaluation and research to maximize the human resource assets within their organizations. To learn more about Talent Plus and their commitment to investing and developing others, visit today.

Contact Information:

For More information, contact:
Cydney Koukol or Jessica Samson
phone 402.489.2000
Fax 402.489.4156

Talent Plus, Inc.
One Talent Plus Way
Lincoln, NE 68506-5987