AAFP's Latest EHR Usability Study Finds Amazing Charts Top Rated for Overall Customer Satisfaction

Physicians Also Give Amazing Charts #1 Rankings for Ease-of-Use and Customer Loyalty


NORTH KINGSTOWN, RI--(Marketwire - Jul 19, 2011) - For the second time in a row, the Health IT industry's most important EHR user satisfaction study has ranked Amazing Charts as the number one Electronic Health Record (EHR/EMR) system for customer satisfaction.

The American Academy of Family Physicians' (AAFP) 2011 EHR User Satisfaction Survey1 asked 2,719 members using 205 EHR systems about whether they agreed or disagreed with several statements, including:

  • Finding and reviewing information is easy with this EHR
  • Overall this EHR is easy and intuitive to use
  • I am highly satisfied with this EHR
  • If I were in the market to buy a new EHR now, this is the EHR I would buy

Amazing Charts garnered the highest rating for each of these.

"Doctors want to focus their energy caring for patients rather than clicking through windows and menus to get their EHR to work," said Jonathan Bertman, MD, FAAFP, the founder and CEO of Amazing Charts. "Hopefully, this study will encourage medical providers to demand their organization select a usable EHR."

AmazingCharts.com
AmazingCharts.com provides Electronic Health Records (EHR/EMR) and services to small healthcare practices. Amazing Charts Version 6 is ONC-ATCB 2011/2012 Certified for Meaningful Use. Based on number one ratings for usability, fair pricing, and overall user satisfaction, the Amazing Charts EHR is used by more than 4,500 practices. Founded in 2001 by a practicing family physician, AmazingCharts.com, Inc. is headquartered at 650 Ten Rod Rd, Suite 12, North Kingstown, RI 02852, 1-866-382-5932.

Amazing Charts is a trademark of AmazingCharts.com, Inc. All products or service names mentioned herein are trademarks of their respective owners.

1 Edsall RL, Adler KG. The 2011 EHR User Satisfaction Survey: Responses from 2,719 Family Physicians. Family Practice Management, July/August 2011, p. 23-30