SoundBite Communications, Inc.
28.07.2011 15:30
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Certification Demonstrates SoundBite's Proactive Commitment to Information
SecurityBEDFORD, Mass., July 28, 2011 (GLOBE NEWSWIRE) -- SoundBite
Communications,
Inc. (Nasdaq:SDBT) today announced that it has extended its certification as a
Level 1 service provider, compliant with the Payment Card Industry Data
Security Standards (PCI DSS), to include its London-area datacenter and
UK-based operations. With PCI DSS certification in Europe, SoundBite provides
fully-secure services to European partners and clients in financial services,
telecommunications, retail, utilities and other industries. Level 1 service
providers undergo the highest level of scrutiny available for PCI-compliant
organizations.
'Enterprises worldwide are updating their communications strategies to
capitalize on the benefits of multi-channel communications. As our
international clients' communications needs evolve, SoundBite is able to
support these important shifts,' said Jay Reilly, vice president of global
services at SoundBite. 'Level 1 PCI DSS certification allows SoundBite's
UK-based staff and data center to better serve our European clients and
partners as they can feel confident that their cardholders' sensitive
information is secure.'
To meet the growing demand for its proactive customer communications solutions
in Europe, SoundBite expanded its global presence in 2010 by establishing a
wholly-owned subsidiary in the UK. The company's multi-channel communications
platform, SoundBite Engage(tm), supports global clients, and the company has an
active reseller partner program in Europe.
SoundBite: Committed to the Security of Client Information
SoundBite's PCI DSS Level 1 certification in Europe further illustrates the
company's commitment to information security and solidifies its reputation as
an industry leader. PCI DSS is the industry standard for merchants and service
providers that store, process, or transmit cardholder data. Organizations that
outsource the processing of cardholder information, including financial
institutions, credit card issuers, retailers and others for which security is a
priority, require that their service providers undergo the rigorous PCI
certification process. SoundBite has also achieved Level 1 certification for
three consecutive years in the U.S.
In addition to its annual PCI certification, SoundBite routinely submits to
external audits of its policies, controls and processes on behalf of its
clients. Each year, SoundBite participates in dozens of external security
audits led by financial institutions, retailers, insurance, healthcare,
telecommunications and utility providers. It also received an unqualified
opinion in a Statement on Auditing Standards No. 70 (SAS 70) Type II auditor's
report. SAS 70 Type II auditor's report is based on an in-depth audit of
internal and external control activities. This annual report helps assure
clients that SoundBite has practices in place to protect client data.
Specifically, a Type II report contains an opinion on the effectiveness of the
controls in providing assurance that control objectives were met.
About SoundBite Communications
SoundBite Communications is a leading global provider of cloud-based,
multi-channel proactive customer communications solutions designed to transform
the way organizations communicate throughout the customer lifecycle to build
trusted, lifelong and profitable relationships. Clients can leverage
SoundBite's proactive customer communications offering and expertise in
designing, executing and optimizing communications strategies to engage in
relevant customer interactions that deliver long-term business value. Visit
SoundBite.com for more information.
SoundBite is a registered service mark of SoundBite Communications, Inc.
The SoundBite Communications, Inc. logo is available at
http://www.globenewswire.com/newsroom/prs/?pkgid=4393
(SDBT-G)
Media Contacts:
Marie Ruzzo
SoundBite Communications
+1 781 897 2632
mruzzo@SoundBite.com
Julie Goldman or Michael McDonough
Schwartz Communications
+1 781 684 0770
SoundBite@schwartzcomm.com
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Company: SoundBite Communications, Inc.
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DGAP-News: SoundBite Communications Earns Level 1 PCI DSS Certification in Europe
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