Cisco Recognises Excellence in Service Innovation With Inaugural Smart Services Awards for Asia Pacific, Japan and Greater China

SINGAPORE--(Marketwire - Nov 16, 2011) - Cisco (NASDAQ: CSCO) today recognised exemplary innovation in the delivery of services in the information and communications technology (ICT) industry in Asia Pacific, Japan and Greater China at the Cisco^® Partner-Led Network Conference in Singapore.

This inaugural Cisco Smart Services Awards program recognizes business partners across the region for the innovative delivery of better and more proactive customer experiences so customers can gain the most from their technology investments. The award program is in alignment with the company's Partner-Led initiative, which involves creating new growth opportunities for partners, demonstrating commitment to our partners' success and increasing the simplicity, speed and scale of doing business together.

This award also acknowledges the outstanding shift that Cisco business partners have made in their delivery of a personalised service experience to customers that moves from reactive to proactive, predictive and ultimately pre-emptive. Cisco congratulates this year's Smart Services Award recipients:

Cisco Smart Services Channel Partner Award -- This award recognises top Cisco channel partners for their forward-thinking and innovative approach in solving Cisco Smart Services customers' business problems.

• Westcon Group for Asia Pacific
• Xiaotong Networking Technology Co. Ltd. for Greater China

Cisco Smart Services Vendor Award -- This award recognises Cisco vendors for their outstanding achievements in operational excellence.

• IBM Global Technology Services, Asia Pacific for Asia Pacific
• Flextronics International for Japan
• TNT Express Worldwide (China) Ltd. for Greater China

Karen McFadzen, vice president of Technical Services for Cisco Asia Pacific, Japan and Greater China, said, "Cisco is proud to partner with so many well-respected and industry-leading organizations in Asia Pacific, Japan and Greater China. It is my privilege to recognise the tremendous business outcomes our inaugural Cisco Smart Services Award recipients have achieved in delivering best-in-class business services and approaches that serve as a model to the industry."

Cisco Smart Services Awards are presented at the Asia Pacific, Japan and Greater China geographic region level. These awards are designed to recognised exemplary channel and vendor partners who have demonstrated innovative practices, customer success and unique approaches and programs. All winners are selected by a group of Cisco geographic region and theatre executives.

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