HiQ SIGNS NEW FRAMEWORK AGREEMENT WITH FÖRSÄKRINGSKASSAN

HiQ SIGNS NEW FRAMEWORK AGREEMENT WITH FÖRSÄKRINGSKASSAN

HiQ has signed a new framework agreement with Försäkringskassan (the
Swedish social insurance agency) to test the usability of the agency's
Self-Service functions.  HiQ is helping to make it easier for people to
use Försäkringskassan's website.

When developing new services and information structures and working on
interaction design, Försäkringskassan needs to conduct advanced
usability tests. The agency has enlisted the services of HiQ to conduct
these tests. The framework agreement will be in effect for one year with
an option to extend.

“HiQ is using its expertise in usability testing to help modernise and
simplify Försäkringskassan's website,” says Gunilla Dyrhage, Division
Manager at Försäkringskassan.

“We use our IT expertise to simplify people's lives. We hold a strong
position with government agencies and departments and we are proud and
delighted to be working with Försäkringskassan,” says Lars Stugemo,
President and CEO of HiQ.

Försäkringskassan is one of Sweden's largest government agencies with
around 12,500 employees. The agency is responsible for administration of
the social insurance benefits and allowances that are part of the social
insurance system in Sweden. Social insurance is society's economic
security system and it includes benefits that cover the various needs
that arise through a person's life. The Self-Service department is
responsible for the agency's website and e-services.

For more information, please contact:
Lars Stugemo, President and CEO, HiQ, tel. +46 8 588 90 000
Peter Häggström, Head of Corporate Communications, HiQ, tel. +46 8 588
90 000, +46 704 200 103