SAN DIEGO, CA--(Marketwire - Oct 10, 2012) - Mitchell, a leading provider of technology, connectivity and information solutions to the Property & Casualty Claims and Collision Repair industries, today announced that Affirmative Insurance Services, Inc., a provider of marketing, policy administration, claim and actuarial insurance services, has selected Mitchell as its new provider of auto physical damage claims processing solutions. Under the terms of the multi-year agreement, Affirmative will implement Mitchell's WorkCenter™ Assignment, Appraisal, Total Loss, Review and Reporting solutions.

"After an extensive evaluation of physical damage claims platforms we determined that Mitchell's WorkCenter was the right tool to process our claims most efficiently and accurately," said Jim Hessburg, Vice President of Claims at Affirmative. "Mitchell's culture closely matches ours. They demonstrated throughout the evaluation a consultative, flexible approach. We also felt Mitchell's straightforward enterprise pricing provided the greatest overall value."

"Affirmative's decision to join the Mitchell family of customers is further validation of the strength of our WorkCenter physical damage platform and our reputation for personalized service," said Scott Kozak, Senior Vice President, Sales and Service at Mitchell International. "We know that it can be challenging for insurers to implement new physical damage claims processing solutions. I am pleased we were able to demonstrate the value of our offering and provide a flexible approach to ease Affirmative's transition."

Mitchell WorkCenter is an open, modular, and end-to-end physical damage claims settlement solution that powers all of an insurer's physical damage claims processing needs including dispatch, appraisal, total loss, repair management, review and reporting. To learn more, please go to

About Mitchell
As a leading provider of Property & Casualty claims technology solutions, Mitchell processes over 50 million transactions annually for over 300 insurance companies/claims payers and over 30,000 collision repair facilities throughout North America. Founded in 1946, Mitchell is headquartered in San Diego, California, and has 1,700 employees. The company is privately owned primarily by the Aurora Capital Group, a Los Angeles-based investment group. For more information about Mitchell, visit

Affirmative Insurance Services, Inc. (AISI), a subsidiary of Affirmative Insurance Holdings, Inc. (AIHI), handles the marketing, policy administration, claim and actuarial functions for certain insurance carriers. With our two centrally located processing centers in Dallas and Chicago, AISI is able to provide dependable service along with a broad range of products to meet your unique personal insurance needs.