NEW YORK, Oct. 10, 2012 (GLOBE NEWSWIRE) -- Maximizing service availability is the key objective of every
enterprise IT executive, but the reality is that incidents and
problems are inevitable. Neebula
Systems, the only provider of business-level service modeling,
management, and automated full-stack discovery and dependency
mapping solutions,, announces a webinar on October 24. It will
provide insight on efficiently detecting and resolving incidents
through impactful root cause analysis with the goal of minimizing
disruptions to important business services, as well as the
commensurate financial impacts to the enterprise.
"Typically, when resolving IT problems, 80 percent of the time is spent on the root cause analysis versus 20 percent on the actual problem fixing," said Stu Curtis, solutions architect at Neebula. "We need to turn the tables to quickly identify the underlying cause so that mean time to identify (MTTI) and mean time to repair (MTTR) are decreased dramatically and key business services are back up and running as soon as possible."
The webinar will cover:
· Problem detection methods
· Selecting the right mix of tools
· 7 approaches to root cause analysis
· Tips for improving root cause
Attendees will also receive free access to an eBook on the topic of effective root cause analysis.
Webinar: Service Availability: Secrets to Success of Root Cause Analysis
Date: Wednesday, October 24, 2012
Time: 1 pm Eastern time / 10 am Pacific time
More information and registration is available at www.neebula.com/landing/service-availability-secrets-to-success-of-root-cause-analysis.
About Neebula Systems
Neebula Systems, the premier service-centric IT management company, provides the only business-level service modeling, management, and automated full-stack discovery and dependency mapping solution, encouraging organizations to shift from managing data center silos (servers, network, storage, applications) to managing end-user business services (examples: CRM, billing, tax payment, fund transfer services). Leveraging unique technology that automatically maps business services to the underlying infrastructure, the enhanced visibility available through Neebula software allows IT to increase service availability, reduce costs, and improve operational performance and efficiency. Neebula has an installed base of global enterprises, Fortune 5000 companies, and government/education customers in Europe and North America, including Amdocs, Bechtel, Ceva, EL AL Airlines, and leading firms in the financial service market, among others.
Headquartered in New York and Tel Aviv, the company is the leading innovator in service-centric IT management, including discovery automation, business service modeling, dependency mapping, and impact analysis. Neebula is interoperable with CMDB software from BMC Software, Computer Associates (CA), Hewlett-Packard (HP), IBM, and ServiceNow.