SAFEGUARD PROCEEDINGS OPENED FOR TRANSCOM'S FRENCH SUBSIDIARY. TRANSCOM CONSIDERS STOPPING FINANCING FRENCH SUBSIDIARY AFTER 1 MARCH 2013.


Luxembourg, 1 December 2012 – In the past few years, Transcom’s French
subsidiary, Transcom WorldWide (France) S.A.S., has executed several
restructuring programs, and its management has investigated numerous different
possibilities to turn the loss-making French operations around. A possible
disposal of French operations – to a third party with the capacity to attract
new business volumes and secure jobs – has also been explored. These efforts
have so far been unsuccessful. In 2012, Transcom WorldWide (France) S.A.S. will
generate an operating loss amounting to approximately €5.5 million, with a €12
million negative cash flow impact.

A petition for the commencement of safeguard proceedings for Transcom’s French
subsidiary – filed by the management of the subsidiary, Transcom WorldWide
(France) S.A.S. – has been approved. Safeguard proceedings allow companies
facing difficulties, but which are not yet insolvent, to pursue a restructuring
under the umbrella of a payment and enforcement moratorium. The main goal of
safeguard proceedings is to preserve continuity of business and employment.

Unless Transcom WorldWide (France) S.A.S. has proven, by the end of February
2013, that it will become profitable by the end of 2013, Transcom WorldWide S.A.
will not continue financing the French subsidiary’s loss-making operations
beyond 1 March 2013.

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For further information, please contact:

Johan Eriksson, President and CEO                          +46 70 776 80 22

Stefan Pettersson, Head of Investor Relations          +46 70 776 80 88
About Transcom

Transcom is a global outsourced service provider entirely focused on customers,
the service they experience and the revenue they generate. Our customer
management and credit management services are designed to strengthen our
clients’ customer relationships and secure their revenue streams.

Our broad service portfolio supports every stage of the customer lifecycle, from
acquisition through service, retention, cross and upsell, then on through early
and contingent collections to legal recovery.  Expert at managing both customers
and debt, we make a positive contribution to our clients’ profitability by
helping them win customers, maintain their loyalty and secure their payments.

And, while our services are designed to maximize revenue, our delivery
operations are built to drive efficiency.  Through our global network we can
provide service in any country where our clients have customers, accessing the
most appropriate skills and deploying the best communication channels in the
most cost effective locations.

Every day we handle over 600,000 customer contacts in 33 languages for more than
350 clients, including brand leaders in some of today’s most challenging and
competitive industry sectors. The experience we gain is used to constantly
refine our service portfolio and business processes, allowing us to respond
quickly to changing market conditions and client requirements.

Transcom WorldWide S.A. Class A and Class B shares are listed on the Nasdaq OMX
Stockholm Small Cap list under the symbols ‘TWW SDB A’ and ‘TWW SDB B’.

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