SUNNYVALE, CA and SLOUGH, UNITED KINGDOM--(Marketwired - Oct 3, 2013) - eGain (NASDAQ: EGAN), the leading provider of cloud-based customer engagement solutions, is hosting eGain World 2013 in London (October 10) and Las Vegas (November 4 and 5). Both events will bring together hundreds of executives and practitioners from customers and partners to learn and share effective customer engagement transformation strategies, tactics and best practices.

  • London, UK: Lord's Cricket Ground - October 10, 2013
  • Las Vegas, NV, USA: Planet Hollywood Hotel - November 4-5, 2013

Highlights include:

  • "Future of customer engagement" keynote speech by Ashu Roy, eGain CEO
  • "Beyond CRM: Customer Collaboration" presentation by John Hernandez, GM of Cisco Customer Collaboration Business Unit
  • "How to implement digital customer engagement" presentation by industry analyst
  • Real lessons from early adopters on the customer engagement transformation journey
    • London: Avon, Virgin, Disney and vidaXL
    • Las Vegas: Humana, Bell Aliant, Carestream, Andersen Windows and American Public University System

Please register to attend at

Note: All scheduled sessions are subject to change without notice.

About eGain

eGain's customer engagement solutions power digital transformation for leading brands. Our top-rated cloud applications for social, mobile, web, and contact centers help clients deliver connected customer journeys in a multichannel world. To find out more about eGain software, visit

Headquartered in Sunnyvale, California, eGain has operating presence in North America, EMEA, and APAC. To learn more about us, visit or call our offices: +1-800-821-4358 (US), +44-(0)-1753-464646 (EMEA), or +91-(0)-20-6608-9200 (APAC).

eGain, the eGain logo, and all other eGain product names and slogans are trademarks or registered trademarks of eGain Corp. in the United States and/or other countries. All other company names and products mentioned in this release may be trademarks or registered trademarks of the respective companies.

Contact Information:

eGain media contacts
Pallavi Kuntamukkala

Zara May / Jennifer Gambarini
Cohesive Communications
+44 (0)1291 626200