SUNNYVALE, CA and SLOUGH, UNITED KINGDOM--(Marketwired - Oct 3, 2013) - eGain (NASDAQ: EGAN), the leading provider of cloud-based customer engagement solutions, is hosting eGain World 2013 in London (October 10) and Las Vegas (November 4 and 5). Both events will bring together hundreds of executives and practitioners from customers and partners to learn and share effective customer engagement transformation strategies, tactics and best practices.

• London, UK: Lord's Cricket Ground - October 10, 2013
• Las Vegas, NV, USA: Planet Hollywood Hotel - November 4-5, 2013

Highlights include:

• "Future of customer engagement" keynote speech by Ashu Roy, eGain CEO
• "Beyond CRM: Customer Collaboration" presentation by John Hernandez, GM of Cisco Customer Collaboration Business Unit
• "How to implement digital customer engagement" presentation by industry analyst
• Real lessons from early adopters on the customer engagement transformation journey
  • London: Avon, Virgin, Disney and vidaXL
  • Las Vegas: Humana, Bell Aliant, Carestream, Andersen Windows and American Public University System

Please register to attend at http://www.egain.com.

Note: All scheduled sessions are subject to change without notice.

About eGain

eGain's customer engagement solutions power digital transformation for leading brands. Our top-rated cloud applications for social, mobile, web, and contact centers help clients deliver connected customer journeys in a multichannel world. To find out more about eGain software, visit http://www.egain.com/products/

Headquartered in Sunnyvale, California, eGain has operating presence in North America, EMEA, and APAC. To learn more about us, visit www.eGain.com or call our offices: +1-800-821-4358 (US), +44-(0)-1753-464646 (EMEA), or +91-(0)-20-6608-9200 (APAC).

eGain, the eGain logo, and all other eGain product names and slogans are trademarks or registered trademarks of eGain Corp. in the United States and/or other countries. All other company names and products mentioned in this release may be trademarks or registered trademarks of the respective companies.